Summary
Overview
Work History
Education
Skills
Timeline
Generic
Joseph Smith

Joseph Smith

Kediri,Jawa Timur

Summary

I am a well rounded and educated employee, I enjoy Management opportunities, helping companies and their employees grow into better versions.

Overview

20
20
years of professional experience
3979
3979
years of post-secondary education
1
1
Language

Work History

OPERATIONS MANAGER

Northwood Retail
03.2019 - Current
  • Studied and analyzed specific operational issues, including resource management

OPERATIONS MAINTENANCE ENGINEER

Endeavor
02.2017 - 03.2019
  • Repaired building systems such as HVAC, plumbing, and electrical to correct faults and restore functioning
  • Cleared clogged drains and replaced parts such as valves, faucets, and fixtures
  • Created well-organized stock room, updated inventory, and kept adequate supplies and equipment on hand for assigned tasks
  • Responded to maintenance repair requests using various tools and testing equipment

TECHNICAL STAFF MEMBER

American Shows
04.2005 - 08.2016
  • Improved product stability, functionality, and robustness by producing supportability ideas
  • Supported existing test automation needs by developing new utilities and reporting mechanisms
  • Implemented solutions across project teams by providing leadership, training, and mentoring
  • Delivered product features on time and with high quality by working closely with Section Head and Department Manager
  • Discovered optimum scenarios for large-scale distributed systems by creating and running various test cases
  • Collaborated with project team members and cross-functional product teams to understand product changes, product design, implementation, deployment, scale, and monitoring
  • Implemented test automation across project teams by providing leadership, guidance, training, and mentoring

Human Resources Manager

American Showa
02.2006 - 07.2016
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.

Education

Bachelor - Mechanical Engineering

Columbus State Community College
Columbus, OH

Bachelor - Business Management/Human Resources

Columbus State Community College
Columbus, OH

BACHELOR OF ARTS - LANGUAGE ARTS

Columbus College of Art & Design
Columbus

Skills

Technical analysis

Operational design support

Root cause analysis

Project management

Operational analysis

Requirements validation

Field operations planning

Teamwork

Multitasking

Coordination

Analytical thinking

Task prioritization

Timeline

OPERATIONS MANAGER

Northwood Retail
03.2019 - Current

OPERATIONS MAINTENANCE ENGINEER

Endeavor
02.2017 - 03.2019

Human Resources Manager

American Showa
02.2006 - 07.2016

TECHNICAL STAFF MEMBER

American Shows
04.2005 - 08.2016

BACHELOR OF ARTS - LANGUAGE ARTS

Columbus College of Art & Design

Bachelor - Mechanical Engineering

Columbus State Community College

Bachelor - Business Management/Human Resources

Columbus State Community College
Joseph Smith