Joseph Smith
Kediri,Jawa Timur
Summary
I am a well rounded and educated employee, I enjoy Management opportunities, helping companies and their employees grow into better versions.
Overview
20
20
years of professional experience
3979
3979
years of post-secondary education
1
1
Language
Work History
OPERATIONS MANAGER
Northwood Retail
03.2019 - Current
- Studied and analyzed specific operational issues, including resource management
OPERATIONS MAINTENANCE ENGINEER
Endeavor
02.2017 - 03.2019
- Repaired building systems such as HVAC, plumbing, and electrical to correct faults and restore functioning
- Cleared clogged drains and replaced parts such as valves, faucets, and fixtures
- Created well-organized stock room, updated inventory, and kept adequate supplies and equipment on hand for assigned tasks
- Responded to maintenance repair requests using various tools and testing equipment
TECHNICAL STAFF MEMBER
American Shows
04.2005 - 08.2016
- Improved product stability, functionality, and robustness by producing supportability ideas
- Supported existing test automation needs by developing new utilities and reporting mechanisms
- Implemented solutions across project teams by providing leadership, training, and mentoring
- Delivered product features on time and with high quality by working closely with Section Head and Department Manager
- Discovered optimum scenarios for large-scale distributed systems by creating and running various test cases
- Collaborated with project team members and cross-functional product teams to understand product changes, product design, implementation, deployment, scale, and monitoring
- Implemented test automation across project teams by providing leadership, guidance, training, and mentoring
Human Resources Manager
American Showa
02.2006 - 07.2016
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Education
Bachelor - Mechanical Engineering
Columbus State Community College
Columbus, OHBachelor - Business Management/Human Resources
Columbus State Community College
Columbus, OHBACHELOR OF ARTS - LANGUAGE ARTS
Columbus College of Art & Design
ColumbusSkills
Technical analysis
Operational design support
Root cause analysis
Project management
Operational analysis
Requirements validation
Field operations planning
Teamwork
Multitasking
Coordination
Analytical thinking
Task prioritization
Timeline
OPERATIONS MANAGER
Northwood Retail
03.2019 - Current
OPERATIONS MAINTENANCE ENGINEER
Endeavor
02.2017 - 03.2019
Human Resources Manager
American Showa
02.2006 - 07.2016
TECHNICAL STAFF MEMBER
American Shows
04.2005 - 08.2016
BACHELOR OF ARTS - LANGUAGE ARTS
Columbus College of Art & Design
Bachelor - Mechanical Engineering
Columbus State Community College
Bachelor - Business Management/Human Resources
Columbus State Community College