Josephine McKernan
Meridian
Summary
Dynamic professional with extensive experience at the 124th Force Support Squadron, excelling in logistics management and administrative support. Proven ability in relationship management and time management, enhancing team efficiency and mission readiness. Recognized for exceptional customer service and meticulous documentation review, driving successful outcomes in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Command Support Staff
124th Force Support Squadron
Boise
08.2024 - Current
- Managed logistics for personnel movements and deployment readiness.
- Provided administrative support to senior staff during mission planning activities.
- Prepared and reviewed all incoming and outgoing correspondence and reports, ensuring accuracy, proper formatting, and alignment with the commander's strategic intent.
- Organized and maintained confidential files, records, and documents.
- Prepared correspondence including letters, memorandums, and emails.
- Delivered customer service by responding promptly to inquiries via phone or email.
- Assisted Commanding Officer in planning meetings, briefings and ceremonies.
- Mentored and trained junior staff members, improving overall team proficiency and contributing to a strong culture of leadership and discipline.
- Assisted with travel arrangements for personnel assigned to the command.
- Updated organizational charts to reflect current personnel assignments.
Production Recruiter
JFHQ-ID/Recruiting
Boise
10.2022 - 08.2024
- Successfully recruited and hired personnel for military production roles, ensuring a smooth and efficient hiring process from start to finish.
- Built strong relationships with candidates, providing exceptional customer service and ensuring a positive candidate experience throughout the recruitment process.
- Conducted thorough interviews and assessments to identify top talent and match candidates with the right positions based on their skills, experience, and career goals.
- Collaborated closely with shop managers and unit members to understand production needs and develop effective recruitment strategies to meet staffing goals.
- Maintained accurate recruitment data and provided regular reports to management, offering insights and recommendations for improving the recruitment process and meeting objectives.
- Demonstrated a high level of professionalism, integrity, and dedication to providing exceptional service to both candidates and the organization.
Aircrew Flight Equipment Technician
124th Operations Support Squadron
Boise
05.2017 - 09.2022
- Conducted thorough inspections, maintenance, and repairs on aircrew flight equipment, ensuring it met safety standards and regulations.
- Coordinated with other maintenance personnel to ensure aircrew flight equipment was ready for use on scheduled missions.
- Managed the inventory and ordering of aircrew flight equipment, ensuring an adequate supply was available for use.
- Conducted training sessions for aircrew members on proper use and maintenance of flight equipment.
- Maintained accurate records of equipment inspections, repairs, and inventory, ensuring compliance with regulations and guidelines.
- Collaborated with other departments to identify and implement improvements to aircrew flight equipment and procedures.
Executive Assistant/Transaction Coordinator
Front Porch Properties at Keller Williams Realty Boise
Boise
10.2019 - 08.2021
- Coordinated all aspects of real estate transactions, ensuring timely and accurate completion of all paperwork and documentation.
- Provided exceptional customer service and support to clients, ensuring a positive and stress-free transaction experience.
- Managed transaction timelines and deadlines, keeping all parties informed and on track throughout the process.
- Conducted thorough reviews of all contracts and documents to identify any potential issues or discrepancies.
- Worked closely with the team's agents and support staff to ensure a seamless and efficient transaction process.
- Maintained detailed records and files for each transaction, ensuring compliance with all legal and regulatory requirements.
Education
Bachelor of Science - Communications
Boise State University
Boise, ID01-2027
Salesperson Pre-License -
Idaho Real Estate School
Boise, ID12.2020
Military -
Military Education
Boise, ID01.2017
Associates - Human Resources
Community College of the Air Force
Montgomery, ALAssociates - Aircrew Safety Systems
Community College of the Air Force
Montgomery, ALSkills
- Time Management
- Customer service
- Communication skills
- Organizational skills
- Documentation review
- Relationship Management
Awards
- Air Force Achievement Medal
- Afghanistan Campaign Medal
- 124th Operations Group 2021 Airman of the Quarter
- Air Force Recruiting School Best Sales Performance
Volunteer History
- President of Make-A-Wish Idaho's Young Leaders Board
- Wish Granter for two Wish Children
- Sexual Assault Prevention and Response Victim Advocate
Timeline
Command Support Staff
124th Force Support Squadron
08.2024 - Current
Production Recruiter
JFHQ-ID/Recruiting
10.2022 - 08.2024
Executive Assistant/Transaction Coordinator
Front Porch Properties at Keller Williams Realty Boise
10.2019 - 08.2021
Aircrew Flight Equipment Technician
124th Operations Support Squadron
05.2017 - 09.2022
Bachelor of Science - Communications
Boise State University
Salesperson Pre-License -
Idaho Real Estate School
Military -
Military Education
Associates - Human Resources
Community College of the Air Force
Associates - Aircrew Safety Systems
Community College of the Air Force
Similar Profiles
DESIREE L. CLARKDESIREE L. CLARK
Information, Tickets and Travel Manager, NF-03 at Vance Air Force Base; 71st Force Support SquadronInformation, Tickets and Travel Manager, NF-03 at Vance Air Force Base; 71st Force Support Squadron
Sarah RichardsSarah Richards
Military HR Assistant at Department of the Air Force/ 11 Force Support SquadronMilitary HR Assistant at Department of the Air Force/ 11 Force Support Squadron
ADAM S. HAWLEYADAM S. HAWLEY
Chief, Personnel Systems Management at Department of the Air Force | 403d Force Support SquadronChief, Personnel Systems Management at Department of the Air Force | 403d Force Support Squadron
Chase TilghmanChase Tilghman
Safety Coordinator and Office Manager at Castle – Facility GroupSafety Coordinator and Office Manager at Castle – Facility Group
Jefferey AdamsJefferey Adams
Project Manager at Remedy ResidentialProject Manager at Remedy Residential