Josiah Campos
Caldwell
Summary
Efficient and productive worker striving to expand and improve my skills. Excellent critical thinking skills to overcome any situation. Ready to adapt to any environment and adjust to the jobs necessary skill set.
Overview
8
8
years of professional experience
Work History
Assistant Site Manager
Cobblestone Car Wash
Caldwell, ID
04.2025 - Current
- Coordinated daily operations to ensure efficient car wash services and customer satisfaction.
- Assisted in training new staff on safety protocols and service standards.
- Monitored inventory levels and placed orders for cleaning supplies and equipment.
- Implemented quality control measures to ensure service consistency and performance.
- Responded to customer inquiries and resolved issues promptly to maintain positive relations.
- Evaluated team performance and provided feedback to improve overall service.
- Collaborated with management on scheduling staff to optimize workflow efficiency.
- Maintained cleanliness and organization of the facility to improve operational effectiveness.
- Oversaw daily progress and ensured tasks were completed on schedule to improve customer experience.
- Handled conflict resolution among team members promptly and professionally, ensuring a positive working environment.
- Interviewed, hired, and trained new workers.
- Inspected cleanliness of common areas and offices.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained consistent communication between customers when necessary.
Assistant Manager
Epic Shine Car Wash
Nampa, ID
07.2020 - 04.2025
- Supervised daily operations to ensure efficient workflow and high service quality.
- Trained and mentored staff on best practices for customer service and car wash processes.
- Implemented process improvements that enhanced operational efficiency and reduced service times.
- Coordinated inventory management, ensuring optimal stock levels for cleaning supplies and equipment.
- Analyzed customer feedback to identify areas for service enhancement and operational adjustments.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to improve customer experience.
- Completed regular inventory counts to verify stock levels.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Laborer
Tweedy Insurance Group
Nampa, ID
04.2018 - 07.2020
- Maintained cleanliness and organization of work areas.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Installed drywall, siding and other structural components.
Education
High School Diploma -
Nampa High School
Nampa, ID05-2022
Skills
- Site supervision
- Customer service
- Problem-solving
- Multitasking and organization
- Site inspection and management
- Team leadership
- Verbal and written communication
- Heavy lifting
- Site safety
- Flexibility and adaptability
- Conflict resolution
- Staff management
Timeline
Assistant Site Manager
Cobblestone Car Wash
04.2025 - Current
Assistant Manager
Epic Shine Car Wash
07.2020 - 04.2025
Laborer
Tweedy Insurance Group
04.2018 - 07.2020
High School Diploma -
Nampa High School