Julia Forbes

• Determined business plan and vision.
• Launched my permanent jewelry business successfully through social and regional planning, strategy and social media
• Interacted with customers and potential customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Set up and ran my booth in city street fairs and various pop ups around town.

• Performed opening and closing duties for bar and restaurant operations, upkeep of job necessities for incoming shift, preparing cash drawers, and taking inventory.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Crafted and served drinks, took and served food orders.

This was a seasonal job that I worked at multiple seasons throughout these years but not every season of the years listed.

• Crafted drinks and served food to club members.
• Performed opening and closing duties, printing personal daily sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Served high customer volumes during special events, nights, and weekends.
• Set up tear down of club events.
• Worked in the Pro shop under the Golf Pro doing daily open and close tasks, facilitating sales, helping members with their needs for golf etc.

• Maintained high standards of customer service by building relationships with clients.
• Initiated and lead enrollment appointments where plans were tailored to each family.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Determined client needs and financial situations by listening and scheduling fact-finding appointments.
• Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
• Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.

I was a married homemaker and twin mother from February 2018 until August 2020 when my husband died and for the first few years I stayed home with my girls getting my life and myself back in order and moving forward.

• Helped children develop motor skills in preparation for preschool and kindergarten.
• Cooked, cleaned, and cared for my newly turned 2 year old twins and myself.
• Created safe and engaging learning environment for my children.

My husband was an apprentice lineman and I traveled California- city to city with him throughout his apprenticeship finding our next temporary home while he learned each part of his trade. I also cooked, cleaned and took care of finances and every aspect of life for us as he worked through each step. We moved around every 6 months to a new town and crew and learned the area to accommodate ourselves temporarily.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Cultivated relationships with regular customers.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Bussed and reset tables to keep dining room and work areas clean.
• Served food and beverages promptly with focused attention to customer needs.