Julie Harris
Idaho Falls
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
19
19
years of professional experience
Work History
Certified Dog Trainer
Tailored Canine
08.2023 - 08.2024
- Conducted group classes for puppy socialization, basic obedience, and advanced skills to foster well-rounded canine companions.
- Enhanced dog obedience by implementing positive reinforcement techniques and personalized training plans.
- Offered private consultations for specific behavioral issues such as leash reactivity or resource guarding to address individual challenges more effectively.
- Promoted a safe and positive learning environment by maintaining clean, organized, and welcoming training spaces for clients and their dogs.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
- Trained animals to respond to specific cues from both owners and handlers.
Shelter Attendant
Idaho Falls Rescue Mission
12.2022 - 04.2023
- Enhanced shelter conditions by conducting regular facility maintenance and cleanliness tasks.
- Promoted a sense of community among residents through facilitating group activities such as meals or recreational events.
- Assisted in the development of individualized case plans for each client, setting goals and outlining action steps toward selfsufficiency.
- Developed strong relationships with clients, fostering trust and rapport that contributed to their overall wellbeing.
Animal Care Specialist
Northgate Animal Hospital
03.2022 - 08.2022
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Administered medications to animals in treatment and documented changes in condition.
Licensed Esthetician
Urban Sanctuary Spa
10.2018 - 03.2020
- Performed body waxing and expert brow shaping services.
- Developed individualized, therapeutic skin care programs.
- Informed guests of appropriate products available to increase retail sales.
- Specialized in custom cosmeceutical grade skin care treatments.
- Provided therapeutic and advanced massage techniques for facial clients.
Clinic Receptionist
Five Branches University Acupuncture Clinic
12.2015 - 09.2018
- Processed payments from patients for co-pays and uninsured visits.
- Upheld positive reputation of medical office by setting friendly tone and maintaining politeness.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Collected personal, medical and insurance information to provide accurate verification of benefits.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Used Medical Office Software and to schedule new and follow-up appointments for patients.
Legal Assistant
Sippel Law Firm, PLLC
09.2013 - 12.2014
- Worked alongside attorney, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Prepared for trials, conducting legal research and drafting pleadings.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Organized key evidence exhibits to prepare for trials.
- Notary Public.
Bank Teller
Wells Fargo Bank, N.A.
07.2012 - 08.2013
- Sold and cross-sold bank products to new and existing customers.
- Audited fellow teller currency to contribute to dual-control procedures.
- Provided customer records, account statements and copies of checks.
- Removed mutilated currency from circulation.
- Counted and packaged currency and coins.
- Reconciled cash drawer and resolved discrepancies.
- Trained and supervised new Bank Tellers in Lead Teller position.
Account Executive
Epicuren Discovery
03.2009 - 03.2012
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Maximized revenue by servicing accounts and proposing new products and services to established customers.
- Distributed marketing materials to existing and prospective clients and presented materials to client audiences.
- Contacted customers as issues arose to provide prompt resolutions.
- Conducted informational trainings and briefings to clients on new features and updated products.
Spa Manager
The Spa At Chaminade
10.2005 - 03.2012
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
- Maximized efficiency through time management and staff supervision to boost productivity.
- Held individual meetings with employees to address performance issues, improve performance and boost profitability by guaranteeing excellent spa and customer service programs.
- Maintained high functional, operational and organization levels during high-traffic hours and seasonal promotions.
- Coordinated facility schedules to maximize usage and efficiency.
- Payroll processing.
- Interviewed potential candidates for Spa Coordinator, Fitness Attendant, Massage Therapist and Esthetician positions.
- Trained new employees.
- Conducted monthly product and retail inventories.
- Provided in-depth training for all new Estheticians as Lead Esthetician.
- Held regular product knowledge demonstrations to increase retail sales.
Education
General Education
Cabrillo College
Aptos, CADog Trainer
Animal Behavior College
Idaho Falls, ID06.2023
Esthetics
California Cosmetology College
Santa Clara, CA03.2005
High School Diploma -
Harbor High School
Santa Cruz, CA06.2003
Skills
- Customer Service
- Retail Sales
- Store Opening and Closing
- Product Knowledge
- Professional Appearance
- Stocking and Receiving
- Retail Store Operations
- Display Setup
Timeline
Certified Dog Trainer
Tailored Canine
08.2023 - 08.2024
Shelter Attendant
Idaho Falls Rescue Mission
12.2022 - 04.2023
Animal Care Specialist
Northgate Animal Hospital
03.2022 - 08.2022
Licensed Esthetician
Urban Sanctuary Spa
10.2018 - 03.2020
Clinic Receptionist
Five Branches University Acupuncture Clinic
12.2015 - 09.2018
Legal Assistant
Sippel Law Firm, PLLC
09.2013 - 12.2014
Bank Teller
Wells Fargo Bank, N.A.
07.2012 - 08.2013
Account Executive
Epicuren Discovery
03.2009 - 03.2012
Spa Manager
The Spa At Chaminade
10.2005 - 03.2012
General Education
Cabrillo College
Dog Trainer
Animal Behavior College
Esthetics
California Cosmetology College
High School Diploma -
Harbor High School
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