Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Account Manager
Paylocity
Meridian
10.2025 - Current
Managed client relationships to ensure satisfaction and retention.
Coordinated onboarding processes for new clients and their employees.
Analyzed client needs to recommend appropriate payroll solutions.
Managed multiple accounts simultaneously while meeting deadlines.
Operations Team Leader
Green Acres
04.2025 - Current
Facilitated staff training sessions to enhance employee skills and promote professional development.
Oversaw team management to ensure effective collaboration and achievement of project goals.
Implemented process improvements that optimized workflow and increased operational efficiency.
Analyzed performance metrics to evaluate team efficiency and drive continuous improvement.
Coordinated projects from inception to completion, ensuring alignment with strategic objectives.
Managed budget oversight to maintain financial integrity and support resource allocation.
Store Deli Manager
Green's Deli
02.2023 - 04.2025
Ensured food safety by implementing rigorous hygiene standards and monitoring compliance.
Trained staff members on best practices for food handling and customer service protocols.
Managed inventory levels effectively to minimize waste and optimize supply availability.
Oversaw food preparation processes to maintain quality and consistency in menu offerings.
Delivered customer service excellence by resolving inquiries and enhancing guest experiences.
Improved sales performance by developing strategic marketing initiatives and promotional efforts.
Cook
Albertson's
02.2022 - 11.2022
Prepared nutritious and appealing meals in accordance with dietary guidelines and individual preferences.
Sourced high-quality ingredients from reliable suppliers to ensure freshness and taste.
Implemented stringent food safety practices to maintain hygiene and prevent contamination.
Delivered exceptional customer service by responding promptly to inquiries and addressing concerns effectively.
Operated kitchen equipment efficiently to support meal preparation and ensure timely service.
Planned diverse and balanced menus that catered to various dietary requirements and seasonal availability.
Kitchen Manager
Rembrants
07.2019 - 01.2022
Implemented cost control measures that significantly reduced expenses while maintaining quality standards.
Designed and executed innovative menu plans that catered to diverse customer preferences and dietary requirements.
Delivered staff training programs to enhance skills and improve service efficiency across the team.
Provided exceptional customer service that fostered positive relationships and increased client satisfaction.
Oversaw inventory management processes to ensure optimal stock levels and minimize waste.
Ensured strict compliance with food safety regulations to promote a safe and hygienic dining environment.
Line Cook
Applebee's
06.2015 - 07.2019
Maintained rigorous kitchen sanitation standards to ensure a safe and hygienic food preparation environment.
Collaborated effectively with team members to enhance operational efficiency and improve service delivery.
Managed inventory by tracking supplies and implementing loss prevention strategies to optimize stock levels.
Executed food preparation skills to create high-quality dishes that met customer expectations and dietary requirements.
Applied grill cooking techniques to prepare flavorful meals while ensuring proper cooking temperatures and safety practices.
Planned menus that balanced nutrition, customer preferences, and seasonal availability of ingredients.
Education
Bachelor of Business Administration - BBA - Human Resources
Columbia Southern University
04.2025 - 01.2026
Bachelor of Business Administration - BBA - Management
Columbia Southern University
01.2026 - 01.2026
Skills
Account Receivables
Accounts Payable
Accuracy
Active Listening
Budget Management
Business Administration
Cash Handling
Communication Skills
Customer Service
Detail Oriented
Food Preparation
Forecasting
High Volume
Highly Organized
Human Resources Experience
Managing Crews
Ms Office
Multi Tasking
Operations Management
Outlook
Problem Solving Skills
Process Improvement
Purchase Orders
Quick Learner
Scheduling
Team Building
Team Work
Time Management Skills
Troubleshooting
Team building
Performance analysis
Customer service
Legal compliance
Employee engagement
Policy making and enforcement
Employee retention
Certification
Management Food Safety Certification, 2025
Timeline
Bachelor of Business Administration - BBA - Management
Columbia Southern University
01.2026 - 01.2026
Account Manager
Paylocity
10.2025 - Current
Bachelor of Business Administration - BBA - Human Resources
Enterprise Account Executive at Synergetic Communication LLC(FKA Capital Accounts)Enterprise Account Executive at Synergetic Communication LLC(FKA Capital Accounts)