Business Owner
Promland Organic Indonesia
10.2022 - Current
Hi, I’m
Julie Welirangan
Tangerang Selatan,Banten
Summary
Accomplished Executive Branch Manager with a proven track record at BankPermata, adept in enhancing customer satisfaction and coaching teams for peak performance. Spearheaded process optimizations and strategic growth initiatives, significantly improving operational efficiency and team productivity. Expert in branch operations management and relationship building, consistently exceeding performance objectives.
Work History
Promland Organic Indonesia, Tangerang Selatan, Indonesia
Business Owner
10.2022 - Current
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
- Worked well in a team setting, providing support and guidance.
Care for Others Community, Tangerang Selatan, Indonesia
Founder
06.2022 - Current
Job overview
- Developed potential activities,coordinated with parties, being responsible in implementing social activities such as visits to social institutions, orphanages,homeless or larger social activities.
BankPermata
Executive Branch Manager
09.2019 - 04.2021
Job overview
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
BankPermata
Area Head
10.2000 - 09.2019
Job overview
- Streamlined internal communication channels, facilitating improved information sharing among employees.
- Spearheaded cross-functional initiatives aimed at optimizing resource utilization across multiple departments.
- Championed process improvements that led to increased efficiency throughout the organization''s operations.
- Analyzed key performance indicators to identify trends and areas for improvement within the department.
- Planned and implemented growth strategies.
- Kept business operations smooth and efficient by closely monitoring operations and revamping workflows.
- Drove revenue growth through effective sales coaching techniques that resulted in improved team performance.
- Boosted employee morale by recognizing outstanding contributions from team members during monthly meetings.
- Increased overall productivity by streamlining processes and implementing new strategies for team management.
- Presented reports on area achievements to senior management, highlighting successes and areas for improvement.
- Enhanced employee engagement through regular performance reviews, feedback sessions, and professional development opportunities.
- Developed and maintained strong relationships with key clients, resulting in increased customer satisfaction and loyalty.
- Implemented cost-saving measures by identifying inefficiencies within the department and proposing solutions.
Bank Universal
Credit Legal Manager
10.1992 - 10.2000
Job overview
- Checked and proofread ,.and giving approval on legal matters such as customers legal document for credit proposal
- Involved in credit activity for credit proposal such as visiting clients, etc
- Mentored junior staff members by sharing knowledge and expertise, contributing to their professional growth and enhancing the overall capabilities of the team.
- Enhanced communication within the legal department through regular meetings, progress reports, and open dialogue, fostering a collaborative and efficient work environment.
- Improved legal department efficiency by streamlining processes and implementing new case management systems.
Education
Hasanuddin Univercity , Makassar
Strata 1 from International Law
04.1991
Skills
- Customer Relationships
- Coaching and Mentoring
- Team Supervision
- Strong team-builder
- Verbal/written communication
- Branch Operations Management
- Relationship Building
- People-oriented
- Multi-tasking ability
Certification
Scorecard Excellent 2016-2021
Silver, Gold and Platinum Bancassurance
2019-2021 Area Thamrin, Sunter, Bintaro
The Best revenue % Growth Investment 2016
Area Thamrin Bank Permata
Timeline
Founder
Care for Others Community
06.2022 - Current
Executive Branch Manager
BankPermata
09.2019 - 04.2021
Area Head
BankPermata
10.2000 - 09.2019
Credit Legal Manager
Bank Universal
10.1992 - 10.2000
Scorecard Excellent 2016-2021
Silver, Gold and Platinum Bancassurance
2019-2021 Area Thamrin, Sunter, Bintaro
The Best revenue % Growth Investment 2016
Area Thamrin Bank Permata
Hasanuddin Univercity
Strata 1 from International Law
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