Juni Hezi Romansyah
Banda Aceh
Summary
Results-driven professional prepared to bring blend of strategic vision and hands-on leadership to dynamic organization. Background includes managing multiple regions, driving operational improvements, and spearheading initiatives that align with company goals. Known for fostering team collaboration and consistently achieving results, with core skills in leadership, sales and strategic planning.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Regional Manager – Government Services
Telkom Indonesia
08.2023 - Current
- Secured key accounts with customized sales presentations showcasing unique value propositions tailored to prospective clients'' needs.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Supervised various locations, enforcing high-quality standards of operation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Manager Government Service
Telkom Indonesia
10.2022 - 08.2023
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
Education
Master of Business - International Business
Flinders Business School
01.2019
Bachelor - Telecommunication Engineering
TELKOM Engineering School (STT Telkom)
01.2010
Skills
- Goals and performance
- Sales expertise
- Project management
- Business development and planning
- Sales and marketing strategies
- Strategic planning
- Territory management
Accomplishments
2018 South Australia Highly Commended International Student
2018 Flinders Business School Ambassador
2018 Flinders Exemplary student
2015 Telkom Innovator of the Year (1st Place)
2014 Telkom Indonesia Innovator of the Year (2nd Place)
Certification
- Google Project Management Certificate, 2024
- ROSE (Raise on Service Excellence) Assessor, Telkom Learning Centre, 2015
- Malcolm Baldrige National Quality Assurance (MBNQA), 2012
- IT Cloud Computing Training, UNI Strategic (Singapore), 2012
Languages
Arabic
Upper intermediate (B2)
English
Bilingual or Proficient (C2)
Awards
2018 South Australia Highly Commended International Student, 2018 Flinders Business School Ambassador,
2018 Flinders Exemplary student,
2015 Telkom Innovator of the Year (1st Place),
2014 Telkom Indonesia Innovator of the Year (2nd Place)
Timeline
Regional Manager – Government Services
Telkom Indonesia
08.2023 - Current
Manager Government Service
Telkom Indonesia
10.2022 - 08.2023
Bachelor - Telecommunication Engineering
TELKOM Engineering School (STT Telkom)
Master of Business - International Business
Flinders Business School
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