Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
8
8
years of professional experience
Work History
Bartender
Best Western University Inn
10.2019 - Current
Trained new staff on drink preparation and customer service standards.
Delivered exceptional customer experiences through effective communication and attentive service.
Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
Developed specialized cocktails, enhancing menu offerings and attracting diverse clientele.
Streamlined bar operations, improving efficiency during peak hours while maintaining service quality.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
General Manager
FortyTwo
02.2025 - 09.2025
Led operational strategy to enhance efficiency and streamline workflows across multiple departments.
Developed and implemented performance metrics to drive accountability and improve team productivity.
Established training programs that increased employee engagement and retention rates significantly.
Oversaw budget management, ensuring financial targets were met while maintaining service quality standards.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Formulated policies and procedures to streamline operations.
Franchise Owner
College Pro Painters
01.2018 - 12.2019
Managed daily operations, ensuring adherence to quality standards and customer satisfaction.
Trained and mentored new franchisees on business processes and operational efficiency.
Developed marketing strategies to enhance brand visibility and attract new clients.
Oversaw financial management, including budgeting, forecasting, and expense tracking.
Implemented workflow improvements that streamlined project execution and reduced turnaround time.
Cultivated strong relationships with customers, resulting in increased repeat business and referrals.
Managed labor, inventory and overhead costs effectively to maintain business profitability.
Oversaw payroll, business planning and marketing for franchise operations.
Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.