Justin Grosshans
Nampa
Summary
Dynamic Client Relationship Consultant with a competitive drive and a proven track record at US Bank NA. Adept at evaluating client needs and delivering tailored solutions, I excel in customer service and foster productivity within teams. My leadership and multitasking abilities ensure exceptional client satisfaction and successful project outcomes.
Overview
4
4
years of professional experience
Work History
Client Relationship Consultant
US Bank NA
08.2021 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Food Service Worker
Taco Bell Restaurant
06.2021 - 08.2021
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Monitored food quality and freshness throughout day.
- Led by example and in a timely manner to ensure we were working to get the customers the right order to their satisfaction.
Education
Bachelors - Business Administration
Boise State University
Boise, ID08-2021
Skills
- Natural leader wanting to encourage productivity and focus
- Excels in customer service and providing the utmost attention to the task at hand
- Competitive drive wanting to make the branch and team to succeed
- Always follows through with providing energy and enthusiasm on a daily basis
- Capable of multitasking and getting as much done as possible
Accomplishments
- Recorded a top performers mark for quarter 1 of 2025.
- Always been above 90% customer satisfaction rate for my entire career.
- Led the Southern Idaho District in credit card sales for year (2024).
- Co-hosts the district teams huddle with 15 branches every other Thursday.
Timeline
Client Relationship Consultant
US Bank NA
08.2021 - Current
Food Service Worker
Taco Bell Restaurant
06.2021 - 08.2021
Bachelors - Business Administration
Boise State University
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