Justin Grosshans
Nampa
Summary
Dynamic Client Relationship Consultant with a competitive drive and a proven track record at US Bank NA. Adept at evaluating client needs and delivering tailored solutions, I excel in customer service and foster productivity within teams. My leadership and multitasking abilities ensure exceptional client satisfaction and successful project outcomes.
Overview
4
4
years of professional experience
Work History
Client Relationship Consultant
US Bank NA
08.2021 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Food Service Worker
Taco Bell Restaurant
06.2021 - 08.2021
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Monitored food quality and freshness throughout day.
- Led by example and in a timely manner to ensure we were working to get the customers the right order to their satisfaction.
Education
Bachelors - Business Administration
Boise State University
Boise, ID08-2021
Skills
- Natural leader wanting to encourage productivity and focus
- Excels in customer service and providing the utmost attention to the task at hand
- Competitive drive wanting to make the branch and team to succeed
- Always follows through with providing energy and enthusiasm on a daily basis
- Capable of multitasking and getting as much done as possible
Accomplishments
- Recorded a top performers mark for quarter 1 of 2025.
- Always been above 90% customer satisfaction rate for my entire career.
- Led the Southern Idaho District in credit card sales for year (2024).
- Co-hosts the district teams huddle with 15 branches every other Thursday.
Timeline
Client Relationship Consultant
US Bank NA
08.2021 - Current
Food Service Worker
Taco Bell Restaurant
06.2021 - 08.2021
Bachelors - Business Administration
Boise State University
Similar Profiles
Danalynne KulykDanalynne Kulyk
Senior Fraud Analyst at US Bank NASenior Fraud Analyst at US Bank NA
Kala ScottKala Scott
Bankruptcy Processor at US Bank NABankruptcy Processor at US Bank NA
Tommy MorrenTommy Morren
Business Banker - Small Business Specialist at US Bank NABusiness Banker - Small Business Specialist at US Bank NA
Jerrica WebsterJerrica Webster
Customer Service Representative at US Bank NACustomer Service Representative at US Bank NA
Abigail MeridaAbigail Merida
Certified Nursing Assistant at Wellspring Health and Rehabilitation of CascadiaCertified Nursing Assistant at Wellspring Health and Rehabilitation of Cascadia