Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kadek Krisna

Kadek Krisna

Tour Guide
Bangli,Bali

Summary

I was born from parents who had very little, my father is a licensed professional guide, I was also taught to be a great and talented guide. From the age of 12 I have climbed Mount Batur until now, more than 1000 times I have climbed Mount Batur.

Overview

7
7
years of professional experience

Work History

Driver

Bali Sunrise Trekking & Tours
Bali
01.2020 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

F&B Server

Camplung sari hotel
Ubud , Bangli
03.2017 - 03.2018
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
  • Supported colleagues during peak hours by assisting with bussing tables or running food when necessary.
  • Collaborated with kitchen staff to ensure accurate preparation and presentation of special dietary requests.
  • Contributed to increased team efficiency by effectively communicating with fellow servers and support staff.
  • Adhered to strict sanitation guidelines, reducing the risk of foodborne illnesses among patrons and staff members alike.
  • Mastered menu knowledge to provide informed recommendations, leading to increased upselling opportunities.

Mt batur sunrise trekking guide

FPPGB
Bangli, Bali
05.2017 - Current
  • Delivered effective safety debriefings to guests to promote safe environment.
  • Assisted with adventure education trip preparation by rigging rafts, preparing food, and planning routes.
  • Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
  • Offered physically and emotionally safe and supportive environment for education, cooperation and fun utilizing hands-on activities to foster individual growth.
  • Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
  • Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
  • Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
  • Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
  • Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
  • Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
  • Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.

Education

D3 Hospitality - Management Hospitality

IPB International
Jl. Gatot Subroto Timur
08.2022

Skills

I have experience working in a hotel to speak English I have also mastered it, I speak English since I was 12 years old because I was born at the foot of Mount Batur and since I was little I have been taught to speak with tourists and of course I also have experience in driving because I have worked for more than three years on one of the tour websites, namely Bali Sunrise Trekking & Tour

Timeline

Driver

Bali Sunrise Trekking & Tours
01.2020 - Current

Mt batur sunrise trekking guide

FPPGB
05.2017 - Current

F&B Server

Camplung sari hotel
03.2017 - 03.2018

D3 Hospitality - Management Hospitality

IPB International

Similar Profiles

CREATE PROFILE
Kadek KrisnaTour Guide