Kadek Eka Sudarma Kirana
Waiter
Singaraja
Summary
Service-oriented food server with background in high-volume dining establishments. Strengths include strong communication skills, ability to handle fast-paced environments, and commitment to customer satisfaction. Previous experience contributing to team success by delivering top-notch service and ensuring smooth operations.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Food Server
Horshoe Bay Resort
Texas United States
04.2024 - 04.2025
- Opening restaurant
- Set up table
- Take order food and beverage
- Take care to the guest make them satisfied and feel comfortable
- Keep clean of working area
- Take care payment
- Closing restaurant
- Finish report the bill
Dw Waiter
Hotel Indigo Seminyak Bali Beach
Badung, Seminyak
01.2022 - 01.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Communicated with kitchen staff to enable accurate food preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Increased sales significantly by upselling higher-end products to customers.
Waiter
Pesisi grill and Bar Lounge Restaurant
Singaraja, Kubutambahan
02.2023 - 02.2024
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Communicated with kitchen staff to enable accurate food preparation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
Diploma 1 - Certificate III Housekeeping Department
Monarch Bali
SMK N 2 Singaraja12-2021
Skills
- Order management
- Customer service
- Cash handling
- Food safety
- Table setup
- Problem solving
- Effective communication
- Inventory control
Languages
Indonesian
First Language
English
Intermediate (B1)
B1
Certification
- J 1 Program At Horshoe Bay Resort Texas United State
Affiliations
- I like Doing gym every day make body health and good performance
- I like music spesifically balinese music
- Then i love reading some books
Timeline
Food Server
Horshoe Bay Resort
04.2024 - 04.2025
Waiter
Pesisi grill and Bar Lounge Restaurant
02.2023 - 02.2024
Dw Waiter
Hotel Indigo Seminyak Bali Beach
01.2022 - 01.2023
Diploma 1 - Certificate III Housekeeping Department
Monarch Bali