Kaetlin Mcclellan
Boise
Summary
Dynamic leader and adept problem-solver committed to optimizing operations, reducing costs, and enhancing organizational efficiency. Proven ability to leverage independent decision-making and sound judgment to drive initiatives contributing to overall company success. Results-oriented professional with a track record of fostering collaboration and innovation within teams. Passionate about implementing strategic solutions that align with business objectives and promote sustainable growth.
Overview
10
10
years of professional experience
Work History
Dairy Supervisor
Albertsons
06.2025 - Current
- Implemented inventory management procedures, optimizing stock levels and reducing waste.
- Analyzed customer feedback to improve service delivery and product offerings in the dairy section.
- Improved overall dairy production by implementing efficient processes and streamlining operations.
- Supervised daily dairy department operations, ensuring adherence to safety and quality standards.
- Restocked cases with new merchandise and removed expired items for proper disposal.
Caretaker
Independent Living Services
04.2024 - Current
- Adapted quickly to changing situations while responding calmly in emergency scenarios.
- Utilized problem solving techniques to address challenging behavior exhibited by some clients.
- Maintained accurate records detailing services provided and progress made by client.
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
- Reported health changes and provided proper documentation to appropriate staff.
- Delivered compassionate care for children and adults with disabilities or chronic illnesses.
- Administered prescribed medications according to physicians' orders.
Barista
Dollys
10.2023 - 03.2024
- Accomplished new and different drink requests, enhancing coffee shop reputation.
- Prepared teas, hot chocolate and other non-coffee drinks for customers.
- Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
- Memorized or referenced readily accessible information to relay to customers.
Gift Shop Associate
Travel center/Gift shop
10.2023 - 03.2024
- Exchanged merchandise for customers and accepted returns.
- Described merchandise and explained use, operation and care of merchandise to customers.
- Arranged and display merchandise to promote sales.
- Computed sales prices, total purchases and received and processed cash and credit payment.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
Casino Runner/Bartender
Docs Casino and Liquor Store
08.2023 - 03.2024
- Computed and verified amounts won and lost, paying out winnings and referring patrons to workers, such as gaming cashiers, so that winnings can be collected.
- Collected bets in form of cash and chips, verified and recorded amounts.
- Inspected cards and equipment to be used in games to ensure were in proper condition.
- Checked identification of customers to verify age requirements for alcohol purchases.
- Took beverages orders from guests and delivered drinks within reasonable time frames.
- Assessed bar inventory and completed requisition sheets to restock supplies.
- Suggested additional items to customers to increase bar sales.
- Arranged bottles and glasses to create attractive displays.
- Monitored intake of alcohol by guests and prohibited sale of alcohol to intoxicated individuals.
- Mixed liquor, soda, and bitters to prepare cocktails and other drinks.
Sale Associate/ Dealers assistant
HYLA
07.2021 - 07.2023
- Answered questions and concerns regarding company products, services and prices.
- Worked with coworkers to complete tasks.
- Provided product information and resolved concerns to assist customers.
- Provided efficient and courteous service to customers at all times.
- Participated in ongoing training to enhance own job skills and knowledge.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Responded quickly to meet customer needs and resolve problems.
- Attended industry events and conferences to network with other businesses.
Packing Associate
Money Metals Exchange
03.2021 - 06.2021
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock
- Initiated proof of delivery documents to trace lost shipments
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Production Associate 3
Plexus Worldwide
04.2019 - 02.2021
- Inspected final products to assess compliance with quality standards and established tolerances
- Operated computer driven component placing equipment safely and efficiently with team of 3-5 employees to build microelectronics
- Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems
- Handled confidential government information
- Mentored new hires, resulting in stronger staff development and increased productivity
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Contributed to creation and implementation of technical requirements and specifications to establish common foundation for application development.
Host/Restaurant Busser
Goodwood BBQ Company
03.2017 - 12.2018
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Worked well in diverse team settings by partnering with others to complete tasks
- Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables
Assistant Manager
Bees Lawn Care
05.2016 - 10.2018
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance
- Ran and operated job-related power equipment such as leaf blowers and push mowers to keep lawns and yards visually appealing and properly maintained
- Evaluated status of lawn conditions and met directly with customers to create lawn care programs specific to needs and preferences
- Followed planned landscaping designs to determine locations for sod, sown grass, flowers and foliage.
Education
High School Diploma -
Borah High School
Boise, ID05.2018
Skills
- Inventory Control
- Teamwork and Collaboration
- Task Prioritization
- Time management abilities
- Excellent customer service
- Troubleshooting
- Sense of urgency
- Decision-Making
- Reliability
- Adaptability
- Great Communication
- Well Organized
Timeline
Dairy Supervisor
Albertsons
06.2025 - Current
Caretaker
Independent Living Services
04.2024 - Current
Barista
Dollys
10.2023 - 03.2024
Gift Shop Associate
Travel center/Gift shop
10.2023 - 03.2024
Casino Runner/Bartender
Docs Casino and Liquor Store
08.2023 - 03.2024
Sale Associate/ Dealers assistant
HYLA
07.2021 - 07.2023
Packing Associate
Money Metals Exchange
03.2021 - 06.2021
Production Associate 3
Plexus Worldwide
04.2019 - 02.2021
Host/Restaurant Busser
Goodwood BBQ Company
03.2017 - 12.2018
Assistant Manager
Bees Lawn Care
05.2016 - 10.2018
High School Diploma -
Borah High School