Dedicated sales associate with a strong background in customer service and relationship building. Proven ability to enhance customer experiences and streamline processes for improved satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
KAN Dispatch
Boise, ID
08.2025 - Current
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Assisted in inventory management, ensuring accurate stock levels and product availability.
Processed transactions efficiently using POS systems, enhancing checkout experience for customers.
Collaborated with team members to maintain store presentation standards and visual merchandising.
Improved customer engagement through personalized recommendations based on individual preferences.
Car Salesperson
Mercedes Benz of Boise
Boise, ID
10.2023 - 08.2025
Assisted customers in identifying suitable vehicles based on preferences and budget.
Demonstrated vehicle features and benefits to enhance customer understanding and engagement.
Collaborated with finance team to facilitate smooth transaction processes for customers.
Conducted follow-up communications to ensure customer satisfaction post-purchase.
Contributed to a positive dealership environment by promoting teamwork among staff members.
Utilized CRM software to manage customer interactions and track sales progress efficiently.
Participated in training sessions to improve sales techniques and product knowledge continuously.
Answered telephone and email inquiries from potential customers.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.