Kameron Wilson
Boise
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Laundry Attendant/Customer Service
Get the Funk Out Laundromat
10.2025 - Current
- Maintained cleanliness of work area by regularly cleaning machines and removing lint from filters
- Inspected laundered items for quality control purposes to ensure they meet customer expectations
- Managed inventory of laundry supplies such as detergent, bleach, fabric softener, and dryer sheets
- Responded promptly to customer inquiries or concerns regarding their laundry orders or special requests
- Handled cash transactions accurately when processing payments for laundry services rendered
- Operated commercial laundry equipment, including washers, and dryers.
- Sorted and organized incoming laundry items according to color, fabric type, and care instructions
- Pre-treated stains on garments using appropriate stain removal techniques
- Followed established procedures for washing, drying, folding, and packaging laundry items
Grocery Associate
Grocery Outlet
07.2025 - 09.2025
- Stocked and replenished shelves with fresh produce, dairy products, and dry goods
- Maintained cleanliness and organization of the grocery store aisles to ensure a pleasant shopping experience for customers
- Assisted customers in locating items and provided product recommendations based on their preferences
- Operated cash registers accurately and efficiently, handling transactions with precision
- Performed regular quality checks on perishable items to remove expired or damaged products from the shelves
- Trained new employees on store policies, procedures, and customer service standards
Dietary Aide
Skyline Transitional Care Center
01.2025 - 06.2025
- Followed proper sanitation procedures in handling food, utensils, and equipment to maintain a clean and safe environment
- Washed dishes using industrial dishwashers or manually cleaned them following established procedures
- Aided in training new dietary aides on job responsibilities including portion control techniques
- Fostered positive relationships with residents/patients through friendly interactions during meal services
- Maintained a clean and organized work area, including storage areas and refrigerators
- Collaborated with kitchen staff to ensure timely delivery of meals to patients' rooms
- Assisted in the preparation and serving of meals to patients, ensuring adherence to dietary restrictions and preferences
Front of House Staff/ Sandwich Builder
Goldstein's Bagels and Bialy's
10.2024 - 01.2025
- Maintained a clean and organized work area, following food safety guidelines at all times
- Prepared and assembled sandwiches, wraps, and salads according to customer specifications
- Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items
- Operated cash register accurately for order processing and handled cash transactions efficiently
- Followed recipes and portion control guidelines to consistently deliver high-quality products
- Adhered to company policies regarding food handling, storage, preparation, and presentation standards
- Assisted in training new employees on sandwich assembly techniques and customer service protocols
Assistant Manager
Boise Fry Company
01.2023 - 07.2024
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary
- Developed employee schedules based on business needs while optimizing staffing levels during peak hours
- Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc
- Followed recipes and portion control guidelines to consistently deliver delicious meals
- Collaborated with kitchen staff to coordinate meal preparation and ensure timely service
- Maintained a clean and organized work area, adhering to sanitation regulations
- Adapted menus based on dietary restrictions or customer preferences
- Trained new cooks on proper cooking techniques, safety procedures, and menu items
- Ensured compliance with health codes and regulations during food handling, storage, and preparation stages
Employee
Certified Restoration Dry Cleaning Network (CRDN)
05.2022 - 01.2023
- Assessed damage caused by fire, water, or mold and developed a comprehensive restoration plan
- Removed debris and damaged materials from affected areas in a safe and efficient manner
- Applied antimicrobial treatments to prevent the growth of mold and bacteria
- Operated and maintained industrial laundry equipment, including washers, dryers, and ironing machines
- Sorted and pre-treated different types of fabrics and garments to ensure proper cleaning
- Followed established procedures for loading and unloading laundry machines, optimizing efficiency
- Collaborated with team members to prioritize workload based on customer demands
- Ensured compliance with safety regulations by following proper handling procedures for chemicals used in the laundering process
- Assisted in training new employees on operating laundry equipment safely and efficiently
- Managed multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment
- Maintained a clean work area at all times, adhering to sanitation guidelines for health and safety purposes
- Utilized computer systems or software applications to track inventory levels of linens or uniforms
- Maintained accurate records of processed items using manual logs or computerized systems
Customer Service Representative
Martiniziz Dry Cleaners
07.2019 - 01.2023
- Working with customers, inputting clothing into computer, and doing small tasks to prepare clothes.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
- Built rapport with customers through active listening, empathy, and personalized interactions
- Resolved complex customer complaints by investigating the root cause of the issue and implementing appropriate solutions
- Collaborated with cross-functional teams to escalate unresolved issues and ensure timely resolution for customers
- Handled billing inquiries including payment processing, refunds, adjustments, and account updates accurately and efficiently
- Sorted and organized incoming laundry items according to color, fabric type, and care instructions
- Inspected laundered items for quality control purposes to ensure they meet customer expectations
- Assisted in the training of new staff members on proper laundry handling techniques and safety protocols
Personal Support Services
Consumer Direct Care Network
07.2021 - 01.2022
- Assist with special needs, and expose to opportunities of growth. Some light house keeping.
- Provided compassionate care and support to individuals with special needs, ensuring their safety and well-being
- Maintained a clean and organized living environment for individuals by performing light housekeeping duties
- Engaged individuals in recreational activities, fostering social interaction and promoting mental stimulation
- Monitored behavior patterns of individuals with special needs, identifying any signs of distress or discomfort
- Developed strong relationships with families/guardians through regular communication regarding the well-being of their loved ones
- Demonstrated patience, empathy, and understanding when assisting individuals during challenging moments
- Engaged children in various activities such as arts and crafts, outdoor play, and educational games
- Prepared nutritious meals and snacks according to dietary restrictions or preferences
- Managed multiple children simultaneously while maintaining individual attention for each child's needs
- Adhered to specific instructions provided by parents regarding discipline techniques or household rules
- Communicated effectively with parents about their child's day, highlighting any notable events or concerns
Seasonal Sales Associate
Zumiez Inc
07.2021 - 10.2021
- Provided exceptional customer service to ensure a positive shopping experience for customers during peak holiday seasons
- Assisted customers in finding the perfect gifts by providing product knowledge and recommendations based on their needs and preferences
- Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked at all times
Part Time Sales Associate
Journeys
04.2020 - 12.2020
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
Education
High school diploma -
Timberline High School
Boise, ID05.2022
Skills
- Intellectual disabilities support
- Customer relationship building
- Clear verbal communication
- Handling customer exchanges
- Phone call management
- Escalation handling
- Interview skills training facilitation
- Customer issue escalation
- Drawer balancing
- Cash handling
- Inventory management
- Customer satisfaction
Certification
Driver's License
Languages
English
Timeline
Laundry Attendant/Customer Service
Get the Funk Out Laundromat
10.2025 - Current
Grocery Associate
Grocery Outlet
07.2025 - 09.2025
Dietary Aide
Skyline Transitional Care Center
01.2025 - 06.2025
Front of House Staff/ Sandwich Builder
Goldstein's Bagels and Bialy's
10.2024 - 01.2025
Assistant Manager
Boise Fry Company
01.2023 - 07.2024
Employee
Certified Restoration Dry Cleaning Network (CRDN)
05.2022 - 01.2023
Personal Support Services
Consumer Direct Care Network
07.2021 - 01.2022
Seasonal Sales Associate
Zumiez Inc
07.2021 - 10.2021
Part Time Sales Associate
Journeys
04.2020 - 12.2020
Customer Service Representative
Martiniziz Dry Cleaners
07.2019 - 01.2023
High school diploma -
Timberline High School