Dedicated professional with strong customer relationship management skills. Experienced in product knowledge, sales, ensuring excellent service and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales
Outlaw Vapor
Preston
04.2025 - Current
Assisted customers with product inquiries and provided recommendations.
Managed inventory restocking to ensure product availability for customers.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Upgrades Specialist
Vivint
Logan
03.2022 - 05.2024
Scheduled appointments for field specialists after completing system upgrades.
Monitored system performance after upgrade completion to identify areas for improvement.
Communicated with existing customers to gather insights on systems and determine if upgrades would enhance customer experience.
Engaged customers to understand needs and recommend suitable products.
Production Worker
Pepperidge Farm
Richmond
01.2020 - 02.2021
Assisted in setting up production lines, enabling timely manufacturing processes.
Operated production equipment, facilitating smooth product flow.
Inspected product quality prior to packaging and shipment.
Followed safety protocols to minimize workplace hazards.
Administrative Assistant
TextMyGov
Logan
12.2018 - 01.2020
Managed scheduling and communication for team meetings and appointments.
Handled incoming inquiries and directed them to appropriate departments.
Assisted in preparing documents and reports for team meetings.