Oversaw daily procedures while managing the office and doctor’s schedule.
Increased patient retention by providing quality solutions individually suited to personal needs, building relationships, and cultivating a patient focused environment.
Submitted insurance claims and worked accounts receivable and payable as a certified billing and coding specialist.
Optician/Technician
SIX ONE SIX VISION CENTER
Eagle, ID
11.2021 - 02.2023
Facilitated patient flow from pretest to doctor's chair and from doctor's chair to optical, ensuring timely service and patient satisfaction.
Fit patients into frames and created lens orders to provide their best possible vision. Submitted to labs and insurances.
Performed glasses adjustments, repairs, and optical sales to achieve a patient's best vision possible.
Optometric Technician
IDAHO EYECARE CENTER
Boise, ID
07.2018 - 06.2020
Pretest patients and update their medical information in our EMR, performing specialty testing when needed.
Reception duties including signing patients in, answering phones, and scheduling appointments.
Perform glasses adjustments and repairs to enhance patient satisfaction with eyewear.
Data Entry Specialist
TRUCKERS REPORTING SERVICE
Boise, ID
11.2015 - 07.2018
Entered receipt and billing information into computer system, creating detailed logs of fuel and mileage for company trucks.
Performed office duties including filing, copying, and mailing documents to support efficient office operations.