Enhanced product usability by conducting user research, thus increasing product revenue by 150% within two quarters.
Rolled out minimum of 4 integrations each quarter simultaneously across two teams, ensuring timely completion and high-quality output.
Improved project efficiency by streamlining communication and collaboration among team members and closing educational gaps with vendors.
Presented regular status updates and roadmap changes to stakeholders, keeping them informed of progress toward established milestones.
Project Manager
MVP Productions
08.2022 - 07.2023
Oversaw planning, application development, verification and risks involved in three software projects.
Coordinated development, testing and release of complete suite of web-based software offerings.
Closely collaborated with software developer and clients to create web and mobile applications.
Drafted and executed scope of work agreements and specified project goals for acceptance between clients and software developer.
Director of Operations
1 Assist Care
10.2016 - 07.2023
Successfully increased charge capture by 180% in three years through creating new billing process.
Analyzed cost and margin trends across existing client base and presented weekly reports to CEO.
Conducted EVV reports and analyzed pivot tables to increase billable hours.
Oversaw data-driven planning of financial and operational improvement to support clients in value-based care strategies.
Managed all projects from procurement to commission by identifying plans and resources required to meet objectives.
Mentored and coached over 80 employees across multiple departments to meet business goals through principle based leadership.
Operations Assistant
Wealth-Mode
07.2021 - 03.2022
Examined over 50 new clientele financial reports to evaluate income, expenses, insurance coverage, tax status, financial and investment goals and risk tolerance.
Assisted in budget and forecast development process.
Processed and documented all accounts payable and receivables. Created reports to reduce transaction cycles.
Tracked key performance indicators and usage.
Education
MBA - Finance
University of Scranton
Scranton, PA
2024
Masters - Healthcare Administration
University of Scranton
Scranton, PA
2024
Bachelor of Science - Healthcare Administration
BYU-I
Rexburg, ID
12.2020
Skills
Project Management for Software Development
10 years of advanced Microsoft Excel knowledge and functions