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Associate Principal Engineer

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I am a charismatic undergraduate (3.68 GPA , Class of 2022, Magna cum laude) eager to learn and gain experience in my field. I earned my associates degree from BCCC where I majored in Human Services Generalist and minored in Human Services Counseling. I was also inducted into the honor societies Phi Theta Kappa and Tau Upsilon Alpha, National Organization for Human Services. Not only have I had a very successful academic career, I've also managed to accrue over 12 years of work experience varying from customer service, banking, hospitality and human services. Throughout my work history, I've learned many valuable skills such as leadership, conflict resolution and workflow optimization . In both my academic and professional life, I have been consistently praised as hard working , organized and efficient by my professors and supervisors. I'm also known to be patient, dependable and very successful at managing multiple priorities, all while maintaining a positive attitude. Whether working on academic, extracurricular, or professional projects, I have a proven history of reliability, problem solving and keen decision making skills. All of which I hope to leverage into an important role in my new career.
In my free time I enjoy drawing, reading and creative writing ; All hobbies that make me an excellent creative thinker. I've also learned ethics, advocacy and developed strong social and communication skills through volunteer work, class exercises and work trainings. I have so many other attributes that make me a great asset to any team. I am confident I have the necessary skills to successfully attune to any environment and perform above expectations.
My uniqueness, quick adaptability and competitive nature are what separate me from other candidates. I look forward to elaborating on how my specific skills and abilities will benefit your organization.

Dynamic Client Engagement Specialist with a proven track record at Avenues Recovery Center, excelling in crisis management and interdisciplinary collaboration. Expert in developing tailored recovery plans and enhancing client satisfaction through effective communication and rapport-building. Skilled in utilizing ASAM Criteria for level-of-care determination, ensuring optimal service delivery and outcomes. I have facilitated psychoeducational, and interpersonal process groups across diverse treatment populations, and I am committed to creating accessible, safe, and supportive environments where clients can stabilize, gain insight, and build momentum toward recovery.

Dedicated and results-driven professional with a strong background in client engagement, case management, and behavioral support. Proven strengths in leadership, problem-solving, and strategic planning, with a detail-oriented approach to service delivery. Skilled in advocacy, communication, and relationship-building across diverse populations. Recognized for a strong work ethic, creative thinking, and collaborative spirit. Committed to contributing meaningfully to organizational goals and improving client outcomes through compassionate, client-centered care.

Dynamic Client Engagement professional with a proven track record in managing enterprise-level accounts for leading global financial intelligence brands, including Risk.net, WatersTechnology, and FX Markets. Expertise in driving customer retention, enhancing account health, and fostering long-term client relationships that significantly contribute to renewal success and customer growth. Proficient in overseeing high-value accounts (€20K+), spearheading strategic onboarding initiatives, and leveraging analytics tools such as Power BI and Piano Analytics to optimize customer engagement. Committed to elevating the customer experience through personalized engagement strategies and recognized for successfully recovering at-risk accounts while mentoring new colleagues and developing scalable educational content.

Kammin Avery

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Client Engagement Specialist

Senior Benefits Consultant

Evaluations Manager

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Bachelor of Science - Exercise Physiology

Master of Science - Nursing

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Client Engagement Specialist

Senior Benefits Consultant

Evaluations Manager

Bachelor of Science - Exercise Physiology

Master of Science - Nursing

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