Microsoft Office (Word, Excel, Powerpoin)
Kania Difara Adisti
Teller
Pekanbaru
Summary
Teller with a strong work ethic at PT Bank Mandiri (Persero) Tbk, adept at cash handling and customer relationship building. Successfully minimized transaction wait times while educating clients on banking products, enhancing their financial literacy. Proven ability to balance cash drawers accurately, ensuring financial integrity and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Teller
PT Bank Mandiri (Persero) Tbk
02.2025 - Current
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Educated customers on use of banking website and mobile apps.
Education
Bachelor of Public Administration - Public Administration
Riau University
Pekan Baru, Indonesia 04.2001 -
Skills
Cash handling
Software
Google Docs
Google Site
Timeline
Teller
PT Bank Mandiri (Persero) Tbk
02.2025 - Current
Bachelor of Public Administration - Public Administration
Riau University
04.2001 -