Kannisa Nurindra Putri
Social Media & CRM Specialist
Jakarta
Summary
Knowledgeable Social Media & CRM Specialist experienced in executing social media & CRM strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement and retention.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Social Media & CRM Specialist
Pinhome
Jakarta
02.2020 - Current
- Analyzed and reported social media and online marketing campaign results.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Designed and implemented social media strategies to align with business goals.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
Corporate Social Responsibility Intern
PT Maybank Indonesia Tbk
Jakarta
09.2017 - 11.2022
- Monitored company inventory to keep stock levels and databases updated.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Collaborated with team members to achieve target results.
- Participated in team-building activities to enhance working relationships.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Corporate Communications Intern
Tokopedia
Jakarta
12.2019 - 05.2020
- Built strong relationships with media outlets and communications professionals to expand personal network.
- Provided administrative support to senior team members.
- Prepared social media posts and videos with eye for viral content strategies.
- Helped with photo and video production and performed visual and sound editing tasks.
- Developed original content for blog posts and website articles.
- Helped to executed internal & external events
- Provided merchandise to internal & external used
- Strategized event and created events report
Public Relations Intern
DANA Indonesia
Jakarta
09.2019 - 11.2019
- Created media kits and utilized promotional materials to meet specific strategic initiatives.
- Built strong relationships with media outlets and communications professionals to expand personal network.
- Prepared social media posts and videos with eye for viral content strategies.
- Secured media coverage for clients, company and specific campaigns.
- Provided administrative support to senior team members.
- Developed original content for blog posts and website articles.
- Helped plan and execute private, company and client events.
- Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
- Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
Corporate Communications Intern
Tokopedia
Jakarta
02.2019 - 08.2019
- Provided administrative support to senior team members.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Prepared social media posts and videos with eye for viral content strategies.
- Helped with photo and video production and performed visual and sound editing tasks.
- Developed original content for blog posts and website articles.
- Helped strategize internal & external event
- Provided merchandise for internal & external used
Corporate Communications Intern
PT Telkom Indonesia International Tbk
Jakarta
08.2018 - 01.2019
- Provided administrative support to senior team members.
- Secured media coverage for clients, company and specific campaigns.
- Prepared social media posts and videos with eye for viral content strategies.
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Created media kits and utilized promotional materials to meet specific strategic initiatives.
- Wrote and distributed press releases and social media content for clients and company.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar and style.
- Helped with photo and video production and performed visual and sound editing tasks.
- Developed original content for blog posts and website articles.
- Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
Education
Bachelor of Communications - Marketing Communications
Bina Nusantara University
Jakarta, Indonesia 07.2015 - 07.2019
Skills
Social media moderating
Social media strategy
Social Media Management
Social Media Content
Social media platforms
CRM platforms
CRM analyst
CRM activities
Certification
Social Media Advanced from RevoU
Timeline
Social Media Advanced from RevoU
07-2021
Social Media & CRM Specialist
Pinhome
02.2020 - Current
Corporate Communications Intern
Tokopedia
12.2019 - 05.2020
Public Relations Intern
DANA Indonesia
09.2019 - 11.2019
Corporate Communications Intern
Tokopedia
02.2019 - 08.2019
Corporate Communications Intern
PT Telkom Indonesia International Tbk
08.2018 - 01.2019
Corporate Social Responsibility Intern
PT Maybank Indonesia Tbk
09.2017 - 11.2022
Bachelor of Communications - Marketing Communications
Bina Nusantara University
07.2015 - 07.2019