Kardo T Panjaitan
PT. Master Artha Karishma
Bogor
1
Certification
32
years of professional experience
I am a strong manufacture quality assurance and control manager with over 25 years of experience in developing quality engineering strategies in manufacturing field. I have successfully led teams to ensure excellence and recognized for managing complex quality assurance processes. My expertise encompasses quality control methodologies and continuous improvement positively impacting overall quality, efficiency and customer satisfaction
Work History
Quality Manager
2 Years 10 Months- Develop and implement quality control system and procedures in manufacturing process and product
- Train and motivate the teams, increasing team productivity by 20%
- Qualify customer order, design drawing, production schedule and process change to production, minimizing production down time by 30%
- Coordinate and direct a team of design-engineering, production and logistic to identify root causes of yield loss and streamlined the work flow, achieving 20+% improvement annually
- Oversee in-coming, in-line and out-going quality testing and inspection, execute effective corrective and preventive measures to solve quality issues, optimizing process work flows and minimizing product defect by 30%
- Review consistently the entire procedures, enhancing product quality and process reliability by 10%
Production Plant Manager
2 Years 2 Months- Spreadheaded manufacturing capacities of Design-engineering, PPIC, Production, Quality and Maintenance, optimizing production equipment and contributing a rate of 94+% of OEE
- Implemented and oversaw quality control system and production schedule and progress, elevating in-time delivery level to 98%
- Developed a comprehensive training need for the teams and staff, increasing team competency and productivity by 15%
- Analyzed working processes and implemented new process and material management strategies, successfully reducing production cost by 15% and contributing to increase customer satisfaction by 20% (to 3.85/4.00 CSI level)
Quality Management Representative (QMR) Head
6 Years 2 Months- Designed and implemented quality standard procedures, control plan, targets and quality training, promoting team performance
- Trained and motivated employee with quality culture and facility
- Implemented robust quality control procedure, reducing defect by 25%
- Applied regular internal audit and drove effective corrective and preventive measures, increasing production efficiency by 15%
- Implemented management review based on feedback data, achieving a 98% of structured quality documentation compliance with quality management system sustaining recertification
Production Planning and Inventory Control Manager
3 Years 9 Months- Identified and resolved bottleneck in manufacturing process, resulting in a 20% of efficiency enhancement
- Led and trained a team of 3 senior supervisors + 14 staff and applied regular inventory audits and effective corrective actions, increasing team productivity by 25%
- Performed a precise production schedule and control process, promoting in-time delivery to 95+%
- Proactively reviewed the inventory control processes, strategized area for improvement, leading to process optimization
- Applied internal process audit and drove effective preventive measures, increasing production process efficiency by 15%
- Achievement a 98% of structured quality documentation compliance with quality management system, sustaining recertification
Quality Assurance and Control Manager
6 Years 10 Months- Established a structured quality assurance strategies and comprehensive testing procedures leading to a 30% enhancement in product quality.
- Developed teams of 5 quality engineers + 21 inspectors and adapted automation testing and inspection cases, saving cost and time of team by 25% and increasing testing coverage by 95%
- Boosted health and safety culture, decreasing work accident by 25%
- Collaborated with cross-functional team to optimize quality assurance process, reducing overall lead time by 25%
- Process-audited vendors and intensified business relationship, improving delivery time and reducing rejection in supply by 15%
- Performed regular internal audit and accomplished corrective and preventive measures, enhancing process reliability
Quality Engineer
9 Years 3 Months- Designed comprehensive quality standard control plan and test cases
- Led a team of 12 professional inspectors in testing processes, achieving product reliability by 30% year to year
- Conducted risk assessment and optimized product development process, reducing variations on production output by 20%
- Developed equipment calibration and new testing strategies, reducing testing loss by 15%
- Optimized technical resolution for customer issues, sustaining continuous improvement and elevating customer satisfaction score by 10%.
Customer Guaranty Analyst
3 Years 4 Months- Compiled customer complaint feedback, creating investigation plan
- Analyzed root causes, formulated and asked for corrective and preventive actions to the relevant processes, increasing effective completion time by 25%
- Interacted with after-sales and customer to deliver technical resolution and decision in timely manner, enhancing customer experience and mitigating business risk
- Reviewed complaint data and trend, recommended improvement, promoting product reliability by 10%
- Coordinated with after-sales to accomplish safety related issues
- Controlled improved and new process in production line
Education
Bachelor degree - Mechanical-Engineering
Associate Bachelor degree D3 - Production Engineering
Skills
Quality Engineering
Quality Audit
Quality Control Inspection
Manufacturing Process Engineering
Team Leadership and Communication
Problem Solving and Decision Making
Continuous Improvement
Production Planning
Computers
Quality Management
Certification
- Lead Auditor, MBThai, 2010
- Failure Analysis, ISTN Jakarta, 2010
- Technical Advisory for product reliability in CKD plants, MB-BBDC China, 2012
Personal Information
Title: Production and QA-QC Manager
Timeline
Quality Manager
PT. Master Artha Karishma
11.2023 - CurrentRead More
Production Plant Manager
PT. Ziegler Indonesia
08.2021 - 10.2023Read More
Production Planning and Inventory Control Manager
PT. Tentrem Sejahtera
10.2017 - 07.2021Read More
Quality Management Representative (QMR) Head
PT. Tentrem Sejahtera
05.2015 - 07.2021Read More
Quality Assurance and Control Manager
PT. Mercedez Benz Indonesia
07.2007 - 05.2014Read More
Quality Engineer
PT. Mercedes Benz Indonesia
03.1998 - 06.2007Read More
Customer Guaranty Analyst
PT. Mercedez Benz Indonesia
10.1994 - 02.1998Read More
Academy of Technology ATNAS
Associate Bachelor degree D3 from Production Engineering
Read More
University of Krisnadwipayana
Bachelor degree from Mechanical-Engineering
Read More