Karen Cherry
Star
Summary
Detail-oriented Compliance Specialist with proven skills in compliance monitoring and documentation management. Expertise in supporting investigations and navigating complex regulatory processes to ensure adherence to applicable laws.
Overview
16
16
years of professional experience
Work History
Compliance Specialist
Tandem Diabetes Care Inc.
San Diego
02.2021 - 07.2025
- Reviewed documentation for accuracy and completeness in compliance processes.
- Maintained records of compliance activities and findings for review purposes.
- Supported investigations into compliance violations, gathering necessary documentation.
- Participated in meetings between senior leadership teams to discuss any potential violations or concerns about regulatory issues.
- Investigated complaints related to the violation of standards or regulations.
- Responded promptly to inquiries from government agencies regarding regulatory issues.
- Ensured that all departmental processes comply with applicable laws and regulations.
- Reviewed records in cases of potential liability and determined compliance actions.
Patient Access Representative
Saint Alphonsus Medical Center
Boise
07.2017 - 01.2021
- Managed patient registration and demographic data entry efficiently.
- Assisted patients with insurance verification and benefit inquiries promptly.
- Processed medical records and maintained confidentiality in compliance with regulations.
- Trained new staff on patient access procedures and system navigation.
- Utilized electronic health record systems for accurate data management daily.
- Applied HIPAA privacy and security regulations while handling patient information.
- Collected co-pays and other payments from patients at time of service.
- Answered phones promptly in a professional manner.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
Patient Care Advocate
Heart and Home Hospice
Fruitland
07.2009 - 05.2014
- Assisted patients in navigating healthcare services and resources.
- Advocated for patient needs within multidisciplinary teams.
- Facilitated access to community health programs and services.
- Assessed patient needs and developed individualized care plans to meet those needs.
- Provided education about healthcare services available through public programs such as Medicaid and Medicare.
- Attended regular meetings with the interdisciplinary team to discuss complex cases and develop holistic plans of action.
- Counseled family members regarding end-of-life decisions when necessary.
- Identified community resources available for additional assistance or support for patients facing financial hardship due to illness or injury.
- Provided emotional support and guidance to patients and families facing difficult medical decisions.
- Maintained current knowledge of relevant laws, regulations, policies, procedures, standards of practice related to patient advocacy.
- Evaluated referrals from primary care providers for specialty consultations or procedures based on established criteria.
- Conducted follow-up calls after hospital discharge to assess recovery progress and identify potential problems requiring further intervention.
Education
Associate of Arts -
Johnson County Community College
Overland Park, KS11-2006
Some College (No Degree) - Business Administration
University of Arkansas
Fayetteville, ARSkills
- Compliance monitoring
- Documentation skills
- Patient relationship management
- Problem solving
- Effective communication
- Attention to detail
Timeline
Compliance Specialist
Tandem Diabetes Care Inc.
02.2021 - 07.2025
Patient Access Representative
Saint Alphonsus Medical Center
07.2017 - 01.2021
Patient Care Advocate
Heart and Home Hospice
07.2009 - 05.2014
Associate of Arts -
Johnson County Community College
Some College (No Degree) - Business Administration
University of Arkansas
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