Karen Melander
Caldwell
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
Work History
Auto Auction Clerk
Dealers Auto Auction
Nampa
10.2024 - Current
- Recorded auction bids and transactions, ensuring accuracy and accountability during events.
- Maintained detailed inventory records for all items sold at auctions, facilitating smooth operations and reporting.
Processor
Raghorn Liquidation
Nampa
09.2022 - 10.2023
- Processed incoming inventory to streamline storage and distribution.
- Conducted quality assurance testing to ensure product standards.
- Ran the cash register and handled customer returns
Customer Service Representative
DHL
Boise
01.2004 - 05.2008
- Assisted customers with inquiries and provided accurate information.
- Resolved customer complaints promptly and effectively through active listening.
Education
Associate of Applied Science - General Health
BYU-Idaho
Rexburg, ID12.2001
Skills
- Customer service
- Cash handling
- Attention to detail
- Basic math
- Telephone etiquette
- Teamwork and collaboration
- Calm under pressure
- Fast learner
- Basic Spanish
Affiliations
Volleyball, Softball, Piano, Travel and a desire to learn golf.
Timeline
Auto Auction Clerk
Dealers Auto Auction
10.2024 - Current
Processor
Raghorn Liquidation
09.2022 - 10.2023
Customer Service Representative
DHL
01.2004 - 05.2008
Associate of Applied Science - General Health
BYU-Idaho