Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Karie Eldredge

Twin Falls

Summary

Dynamic retention specialist with proven success at Homestyle Direct, enhancing client engagement through effective retention strategies and team collaboration. Skilled in integrating customer feedback to drive improvements, I excel in time management and operational efficiency, ensuring optimal service delivery and fostering lasting relationships.

Overview

15
15
years of professional experience

Work History

Retention Specialist

Homestyle Direct
Twin Falls
08.2016 - Current
  • Facilitated customer inquiries related to product services and policies.
  • Conducted follow-up calls to enhance relationships with existing clients.
  • Managed customer database for accuracy in information and communication.
  • Assisted customers with inquiries regarding product services and policies.
  • Collaborated with team members to enhance customer retention strategies.

Barista Shift Supervisor

Lighthouse Church
Twin Falls
06.2014 - 08.2016

Manager

Zuluu Bagels
Twin Falls
02.2011 - 06.2013
  • Supervised daily operations and staff scheduling at a fast-paced bagel shop.
  • Trained new employees on customer service and food preparation standards.
  • Assisted in managing daily store operations and team performance.
  • Coordinated employee schedules and monitored attendance for optimal staffing.
  • Facilitated training sessions for new employees on store policies and procedures.
  • Oversaw inventory management and ensured stock levels met demand.

Education

High School Diploma -

Twin Falls High School
Twin Falls, ID
05-1980

Skills

  • Retention strategies
  • Team collaboration
  • Customer feedback integration
  • Client engagement
  • Time management

Affiliations

Love hanging out with my grandchildren as much as possible and supporting them in any way I can.

I also love to jeep around the mountainsides with my husband. I love to golf.

Accomplishments

I have received several awards at my current position such as Empathy and Corroboration Awards

Timeline

Retention Specialist

Homestyle Direct
08.2016 - Current

Barista Shift Supervisor

Lighthouse Church
06.2014 - 08.2016

Manager

Zuluu Bagels
02.2011 - 06.2013

High School Diploma -

Twin Falls High School

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Karie Eldredge