Karissa Bowen
Boise
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
10
10
years of professional experience
Work History
Bartender/Server
Yard House
08.2021 - Current
- Enhanced customer satisfaction by providing exceptional product knowledge and personalized recommendations for craft beer selections.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender/Server
Elevation486
03.2019 - 05.2021
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender/Server
Buffalo Wild Wings
06.2014 - 04.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Jerome High School
Jerome, ID05.2010
Skills
- Cicerone Certified
- Suggestive Selling
- Beverage Preparation
- Food Service
- Menu Memorization
- Payment Processing
- Health codes compliance
Timeline
Bartender/Server
Yard House
08.2021 - Current
Bartender/Server
Elevation486
03.2019 - 05.2021
Bartender/Server
Buffalo Wild Wings
06.2014 - 04.2019
High School Diploma -
Jerome High School
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