Overview
Work History
Education
Skills
Certification
Timeline
Generic
Karunia Supiyan

Karunia Supiyan

Karu
Jakarta

Overview

11
11
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Corporate Sales Supervisor

PT Bluebird Group Tbk
04.2018 - Current
  • Dengan Pencapaian Revenue
  • Terbesar
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Developed and implemented account management plans to establish customer satisfaction.
  • Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
  • Established and maintained positive relationships with vendors to determine product availability and quality.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Built relationships with customers and community to establish long-term business growth.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Corporate Account Officer

Bank Mandiri Tbk
03.2017 - 04.2018
  • Jakarta
  • Selatan dengan pencapaian Kredit Tertinggi
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.

B2B Account Manager

PT Indosat Ooredoo Tbk
06.2015 - 03.2017
  • Tbk dengan Pencapaian Terbaik sehingga di
  • Promosikan Menjadi
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Developed and implemented strategies to increase client retention.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Informed customers of promotions to increase sales productivity and volume.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Consulted with businesses to supply accurate product and service information.
  • Contributed to team objectives in fast-paced environment.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Built relationships with customers and community to promote long term business growth.
  • Met existing customers to review current services and expand sales opportunities.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Set and achieved company defined sales goals.
  • Negotiated prices, terms of sales and service agreements.
  • Contributed to event marketing, sales and brand promotion.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Built relationships with customers and community to establish long-term business growth.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Customer Service Officer

PT Bank Central Asia Tbk
06.2012 - 06.2015
  • Provided primary customer support to internal and external customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Assisted call-in customers with questions and orders.

Education

Bachelor Of Communication Science - Communication Studies

Mercubuana University
08.2012 - 04.2016

Skills

Analytical problem solver

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Certification

The Biggest Revenue Bluebird Group

Timeline

Corporate Sales Supervisor

PT Bluebird Group Tbk
04.2018 - Current

Corporate Account Officer

Bank Mandiri Tbk
03.2017 - 04.2018

B2B Account Manager

PT Indosat Ooredoo Tbk
06.2015 - 03.2017

Bachelor Of Communication Science - Communication Studies

Mercubuana University
08.2012 - 04.2016

Customer Service Officer

PT Bank Central Asia Tbk
06.2012 - 06.2015

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