Kashina Walker
Donnelly
Summary
Proven problem-solver with strong team collaboration skills, adept at optimizing workflows and ensuring compliance. Committed to enhancing patient care through meticulous attention to detail and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Albertsons Pharmacy
McCall
12.2025 - Current
- Entered patient profiles, billing information, and prescription orders into pharmacy software system, ensuring accuracy for optimal medication management.
- Established customer profiles and updated demographics, allergies, and medications in pharmacy systems, enhancing accuracy of patient records.
- Prepared and verified medications for dispensing by counting, pouring, and labeling doses, ensuring accuracy and safety in pharmacy operations.
Medical Biller and Coder
Cardiovascular Center
Redding
04.2024 - 11.2025
- Processed patient billing information for cardiovascular procedures, ensuring accuracy and compliance with regulations.
- Submitted claims to insurance companies electronically and by mail, facilitating timely reimbursements.
- Provided customer service support to patients on billing inquiries, resolving issues effectively to enhance patient satisfaction.
Client Service Representative
VCA Asher Animal Hospital
Redding
10.2022 - 03.2024
- Resolved client concerns using empathetic communication and active listening, fostering trust and rapport.
- Coordinated with veterinary staff to streamline service delivery, enhancing overall client experience.
- Educated clients on pet care and hospital services, improving their understanding and satisfaction.
Beauty Advisor
Sally Beauty Supply
Anderson
02.2019 - 04.2021
- Surpassed sales goals by tailoring beauty experiences to individual customer needs and preferences.
- Delivered exceptional customer service, enhancing overall shopping experience and customer satisfaction.
- Executed sales activities including cashiering, stocking shelves, and managing inventory to support customer service.
Education
Certificate - Medical Billing
Institute of Technology
Clovis, CASkills
- Quality assurance
- Workflow optimization
- Problem solving
- Attention to detail
- Teamwork and collaboration
- Customer service
Certification
- Pharmacy Technician - State of Idaho, Issued 15-Dec-2025
Timeline
Pharmacy Technician
Albertsons Pharmacy
12.2025 - Current
Medical Biller and Coder
Cardiovascular Center
04.2024 - 11.2025
Client Service Representative
VCA Asher Animal Hospital
10.2022 - 03.2024
Beauty Advisor
Sally Beauty Supply
02.2019 - 04.2021
Certificate - Medical Billing
Institute of Technology