Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelyn Loftus

Pocatello

Summary

Dynamic professional with a proven track record at Family First Medical, excelling in customer relations and data entry. Recognized for enhancing client satisfaction and maintaining organized environments. Adept at time management and tech-savvy solutions, consistently driving team success and achieving ambitious goals. Committed to delivering exceptional service and fostering positive experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

Family First Medical, Idaho Falls
10.2024 - 07.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.

Assistant Salon Director

Sun Tan City, Idaho Falls
02.2024 - 10.2024
  • Assisted salon director in setting and achieving ambitious sales goals, driving a culture of excellence within the team.
  • Managed inventory control processes to ensure adequate stock levels while minimizing unnecessary expenses due to overstocking or waste.
  • Enhanced client satisfaction by providing exceptional customer service and addressing individual needs.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.

Sales Associate

Buckle Youth
08.2023 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Helper

Elevated Experiences LLC
05.2022 - 02.2024
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Followed supervisor instructions to complete tasks on time.
  • Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
  • Set up Airbnb’s, made beds, cleaned houses
  • Answered Clients in a Timely Manner

Game Master

Idaho Escape Room
08.2021 - 03.2022
  • Explained company policies, game rules and safety requirements.
  • Kept game and party rooms clean and neat for next guests.
  • Communicated clearly and on-time to share clues and direct game actions.
  • Watched guests closely to maintain current understanding of gameplay.
  • Educated new players on game rules, mechanics, and strategies, enabling them to fully enjoy their gaming experience.

Education

Certification - Phlebotomist

Idaho State University
Pocatello, ID

Skyline High School
Idaho City, ID
05.2022

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Tech-Savvy
  • Customer/Client relations

Certification

CPR Certified

Timeline

Receptionist

Family First Medical, Idaho Falls
10.2024 - 07.2025

Assistant Salon Director

Sun Tan City, Idaho Falls
02.2024 - 10.2024

Sales Associate

Buckle Youth
08.2023 - 04.2024

Helper

Elevated Experiences LLC
05.2022 - 02.2024

Game Master

Idaho Escape Room
08.2021 - 03.2022

Certification - Phlebotomist

Idaho State University

Skyline High School

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Katelyn Loftus