Katherine Bautista
Swan Valley,ID
Summary
Dynamic executive with a proven track record of delivering mission-critical results and driving organizational success. Exceptional communication and cross-cultural team management skills foster collaboration and innovation across diverse teams. An entrepreneurial mindset focuses on maximizing profitability while navigating complex business landscapes. Results-oriented leader skilled in forging strategic alliances with organizational leaders to effectively align and support key business initiatives.
Overview
9
9
years of professional experience
Work History
Executive Administrative Virtual Assistant
Freelance
06.2019 - Current
- Human Resource Management
- General Bookkeeping including AP & AR
- Meeting minutes, Transcriptions, Blog editing/management
- Social Media Management
- Travel Research/Booking arrangements
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Responded to customer requests for products, services, and company information.
- Answered questions and addressed concerns from employees via email, phone and in person.
Teller/CSR
North Cascades Bank
12.2018 - 06.2019
- Possess a basic knowledge of bank products such as checking, savings, and money market accounts, Certificates of Deposit (CD), and e-banking service
- Identified sales opportunities and referred customers to branch partners in financial services.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Executed wire transfers, stop payments and account transfers.
Surgical Dental Assistant
Implant & Periodontal Associates NW
09.2017 - 12.2018
- Chairside assisting during oral surgery and implant placement
- Performed pre/post op instructions to all patients, completed all surgical chart notes, updated patient care slips
- Adjusted and relined denture and/or partials
- Took 3D cone-beam, panoramic, and periapical x-rays
- Staged tray for procedures by arranging dental instruments and equipment.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Scheduled and confirmed patient appointments.
Administrative Assistant
Alpha Supported Living Services
08.2016 - 09.2017
- Maintained all office equipment including printers, copiers, and computersCoordinated and scheduled meetings, zoom calls and travel arrangements for staff members
- Monitored office supplies and replenished stock as necessary
- Performed routine clerical tasks such as mailings, copying, faxing, filing/archiving, and scanning
- Updated employee handbooks and staff guidelines
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Surgical Dental Assistant/Administrative
Dental Assistant Training Center
Kenmore, WABusiness Management Administration
ITT-Technical Institute
Everett, WASkills
- Microsoft Office Suite: Word, Excel, Powerpoint
- GoogleDocs, Google Calendar
- Bookkeeping/Accounting: Quickbooks
- Medical and Dental Software: Opendental, Dexis, NDS, Epic, DSN, TiME, AllScripts
Timeline
Executive Administrative Virtual Assistant
Freelance
06.2019 - Current
Teller/CSR
North Cascades Bank
12.2018 - 06.2019
Surgical Dental Assistant
Implant & Periodontal Associates NW
09.2017 - 12.2018
Administrative Assistant
Alpha Supported Living Services
08.2016 - 09.2017
Business Management Administration
ITT-Technical Institute
Surgical Dental Assistant/Administrative
Dental Assistant Training Center