Katie Freyman
Salatiga,JT
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Red Rooster Bistro and Bakery. Proven ability to enhance guest engagement and satisfaction through effective multitasking and cash handling. Recognized for creating visually appealing merchandise displays that drive sales and foster repeat business.
Overview
6
6
years of professional experience
Work History
Server/Cook's Assistant
Red Rooster Bistro and Bakery
01.2020 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Videographer
Northeastern State University Tahlequah
08.2019 - 01.2020
- Produced videos according to client specifications, including desired length,
- Provided technical support during live streaming events, ensuring seamless broadcast quality for viewers at home.
- Enhanced team performance by providing detailed video analysis of games and practices.
Retail Merchandiser
Driveline Retail
05.2015 - 08.2015
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
Sales Associate
Shoe Carnival
05.2014 - 05.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Cell And Molecular Biology
Northeastern State University
Tahlequah, OK05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server/Cook's Assistant
Red Rooster Bistro and Bakery
01.2020 - 08.2020
Videographer
Northeastern State University Tahlequah
08.2019 - 01.2020
Retail Merchandiser
Driveline Retail
05.2015 - 08.2015
Sales Associate
Shoe Carnival
05.2014 - 05.2015
Cell And Molecular Biology
Northeastern State University
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