Katie Mehr
POST FALLS
Summary
Dynamic General Manager with a proven track record at Taco Bell, excelling in operations management and team building. Successfully enhanced sales and reduced employee turnover through effective leadership and strategic scheduling. Committed to fostering a positive work environment while ensuring compliance with health codes and delivering exceptional customer engagement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Taco Bell
02.2011 - 03.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Correctly calculated inventory and ordered appropriate supplies.
- Set clear expectations and created positive working environment for employees.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Oversaw balancing of cash registers, and reconciled transactions
Education
No Degree -
North Idaho College
Coeur D'Alene, IDSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Inventory management
- Food safety
- Staff scheduling
- Hiring decisions
- Labor management
- Customer engagement
- Health code compliance
Certification
- Servsafe
- Servsafe Proctor
Timeline
General Manager
Taco Bell
02.2011 - 03.2025
No Degree -
North Idaho College
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