Katie Morris
Grace
Summary
Detail-oriented healthcare professional with experience in patient registration, front-office operations, insurance verification, revenue cycle, and customer service. Skilled in maintaining accurate patient and financial records, processing insurance and patient payments, balancing daily deposits, and providing compassionate service in fast-paced healthcare environments. Known for accuracy, adaptability, and building positive relationships with patients and coworkers.
Overview
21
21
years of professional experience
Work History
Revenue Cycle Specialist
Caribou Medical Center
Soda Springs, ID
11.2025 - Current
- Process insurance and patient payments with accuracy.
- Balance and reconcile daily deposits.
- Work with Medicare, Medicaid, and multiple commercial insurance carriers.
- Review EOBs and apply payments, contractual adjustments, and write-offs.
- Research and resolve payment discrepancies.
- Handle patient accounts with professionalism and confidentiality.
Chiropracter Assistant / Receptionist
Bowman Chiropractic
Soda Springs, ID
10.2024 - 11.2025
- Administer patient therapies, including setup and monitoring of electrical stimulation treatments, while ensuring comfort, safety, and quality care.
- Manage front-desk operations by greeting patients, scheduling appointments, answering phones, verifying insurance benefits, and processing billing transactions with accuracy and professionalism.
- Maintain patient records, complete documentation, and provide support to doctor and staff to ensure smooth and efficient daily operations.
Website and Product Design Associate
Crafty Little You
Grace, ID
09.2015 - 10.2024
- Created product listings, marketing materials, brochures, flyers.
- Maintained and updated company's website to ensure functionality and product accessibility.
- On-boarded and trained new representatives to company.
Admissions Representative
Mountain View Hospital
Idaho Falls, ID
01.2006 - 12.2009
- Verified insurance benefits and contacted agencies to confirm surgery qualifications and approvals, ensuring compliance with admission policies.
- Completed preliminary paperwork and accurately processed numerous patient admissions and discharges with efficiency and attention to detail.
Education
High School Diploma -
Grace High School
Grace, IDSkills
- Organizational Skills
- Professional Demeanor
- Computer Knowledge
- Detail Oriented
- Payment Posting
- Teamwork and Collaboration
- Multitasking
- Reliability
Timeline
Revenue Cycle Specialist
Caribou Medical Center
11.2025 - Current
Chiropracter Assistant / Receptionist
Bowman Chiropractic
10.2024 - 11.2025
Website and Product Design Associate
Crafty Little You
09.2015 - 10.2024
Admissions Representative
Mountain View Hospital
01.2006 - 12.2009
High School Diploma -
Grace High School