Katie Self
Post Falls
Summary
Former assistant property manager with skills ranging from customer service, time management, and organizational skills. Seeking a full-time work position to further my skill set.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
RH Community Builders
Fresno
10.2023 - 08.2024
- Managed tenant communications and addressed inquiries promptly.
- Coordinated property maintenance requests and scheduled vendor services.
- Collaborated with team members to streamline operational workflows.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Collected monthly assessments, rental fees, deposits and payments.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
Medical Assistant
Camarena Health
Oakhurst
06.2022 - 03.2023
- Experience with opening and closing procedures, as well as lab procedures.
- In-office patient care.
- Experience with CLIA-waived testing.
- Some experience with referral.
- Knowledge of medical terminology.
- Maintained a clean work environment and restocked when needed
- Assisted healthcare providers with patient examinations and medical procedures.
- Managed patient records using electronic health record (EHR) systems.
- Prepared examination rooms and ensured necessary supplies were available.
- Scheduled appointments and coordinated referrals for specialists.
- Maintained a clean and organized work environment to enhance workflow.
EMT-Basic
American Ambulance
Fresno
01.2017 - 03.2017
- Responded promptly to emergency calls and assessed patient needs.
- Administered first aid and life support techniques to patients in crisis.
- Operated emergency vehicles safely while transporting patients to medical facilities.
- Maintained accurate patient records and completed necessary documentation promptly.
- Conducted regular equipment checks to ensure readiness for emergency situations.
- Communicated effectively with dispatch and other emergency services during incidents.
- Remained level-headed and proactive during emergency situations.
EMT-Basic
American Medical Response
Gulfport
02.2014 - 01.2017
- Conducted regular equipment checks to ensure readiness for emergency situations.
- Communicated effectively with dispatch and other emergency services during incidents.
- Remained level-headed and proactive during emergency situations.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
- Assessed emergency situations and prioritized medical care for patients.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
Cashier
Walmart
Ocean Springs
10.2011 - 02.2014
- Operated cash register and processed transactions efficiently.
- Managed customer inquiries and resolved issues promptly.
- Assisted in maintaining store cleanliness and organization.
- Collaborated with team members to ensure smooth operations.
- Handled cash, credit, and gift card transactions accurately.
- Monitored inventory levels and restocked shelves when necessary.
- Provided exceptional customer service to enhance shopping experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier
Burns Oil Co.
Vancleave
03.2010 - 02.2014
- Operated cash register and processed transactions efficiently.
- Managed customer inquiries and resolved issues promptly.
- Assisted in maintaining store cleanliness and organization.
- Collaborated with team members to ensure smooth operations.
- Handled cash, credit, and gift card transactions accurately.
- Monitored inventory levels and restocked shelves when necessary.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
Education
Associate of Science - general education
Fresno City College
CA01-2021
Associate of Science - Medical Assistant-Clinician
Fresno City College
CA01.2020
Associate of Science - Emergency Medical Technician
Mississippi Gulf Coast Community College
MS01.2015
Skills
- Professional communication (verbal and written)
- Knowledge of medical terminology
- Conflict resolution
- Customer service
- Patient care
- Clinical office experience
- Referral experience
- Back-office procedures
- Lab procedures
- Clia waved testing
- Pediatric care
- Geriatric care
- Patient assessment
- Medical care
- Unit cleaning and restocking
- Teamwork
- Compassion
- Treatment protocols
- Customer greeting
- Product information
- Inventory management
- Exceptional customer service
- Leasing
- Tenant relations
- Property management
- AppFolio property management system
- Property maintenance coordination
- Tenant communication
- Payment processing
- Record keeping
- Customer relationship management
- Operational workflow
- Vendor coordination
- Emergency response
- Team collaboration
- Problem solving
- Attention to detail
- Administrative support
- Effective communication
- Property tours and inspections
- Strong communication skills
- Rent collection
- Policy enforcement
- Multitasking
- Crisis management
- Maintenance
Certification
CPR Certified
References
Available upon request.
Timeline
Assistant Property Manager
RH Community Builders
10.2023 - 08.2024
Medical Assistant
Camarena Health
06.2022 - 03.2023
EMT-Basic
American Ambulance
01.2017 - 03.2017
EMT-Basic
American Medical Response
02.2014 - 01.2017
Cashier
Walmart
10.2011 - 02.2014
Cashier
Burns Oil Co.
03.2010 - 02.2014
Associate of Science - general education
Fresno City College
Associate of Science - Medical Assistant-Clinician
Fresno City College
Associate of Science - Emergency Medical Technician
Mississippi Gulf Coast Community College