Katy Gross
Nampa
Summary
Highly organized and dependable Office Assistant Manager with strong experience in administrative support, customer service, and workflow coordination. Known for excellent communication skills, attention to detail, and the ability to perform efficiently in fast-paced environments.
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
6
6
years of professional experience
Work History
Office Assistant Manager
Riverside Embroidery & Screenprinting
12.2022 - Current
- Facilitated comprehensive management of work orders, ensuring seamless processing from initiation through to fulfillment.
- Oversaw invoice preparation and payment application to uphold precise financial documentation. Managed record-keeping processes to enhance operational efficiency. Collaborated with finance team to streamline payment workflows.
- Streamlined paperwork filing and documentation organization to enhance office efficiency.
- Responded to and directed phone inquiries to enhance customer satisfaction and resolve issues.
- Conducted thorough inspections during merchandise check-in to guarantee compliance with quality benchmarks.
Photographer
Corwin Ford
Nampa, ID
02.2022 - 12.2023
- Photographed vehicle inventory to enhance online visibility and support marketing initiatives.
- Implemented consistent quality lighting and branding standards to enhance visual presentation.
- Coordinated with sales teams to assess and prioritize inventory needs for optimal stock management.
Host / Service Assistant / Expo
Bardenay Restaurant & Distillery
Eagle, ID
07.2021 - 02.2022
- Facilitated guest greetings and strategically managed seating to optimize flow and comfort.
- Facilitated collaboration between servers and kitchen staff to enhance service efficiency.
- Oversaw maintenance of cleanliness and organization in front-of-house areas to support operational efficiency.
Certified Cleaner
Shine Bright Maids
Star, ID
05.2020 - 07.2021
- Provided meticulous cleaning services to fulfill client requests and enhance satisfaction.
- Upheld rigorous sanitation protocols to support operational excellence and employee safety.
- Developed and implemented comprehensive onboarding programs to enhance employee integration.
Education
High School -
Middleton High School
Middleton, ID05-2021
Skills
- Highly organized
- Detail-oriented
- Strong communication skills
- Interpersonal skills
- Reliable
- Dependable
- Punctual
- Ability to work independently
- Ability to work as part of a team
- Effective under pressure
- Ability to work in fast-paced environments
- Commitment to maintaining clean workspaces
- Commitment to maintaining professional workspaces
Awards
- Outstanding Leadership Skills Award, 2018
- Helping Hand to Teachers Award, 2017
Timeline
Office Assistant Manager
Riverside Embroidery & Screenprinting
12.2022 - Current
Photographer
Corwin Ford
02.2022 - 12.2023
Host / Service Assistant / Expo
Bardenay Restaurant & Distillery
07.2021 - 02.2022
Certified Cleaner
Shine Bright Maids
05.2020 - 07.2021
High School -
Middleton High School