Kayla Stacy
Georgetown
Summary
Proven track record at Midwest Waffles, enhancing employee performance and guest satisfaction through innovative training methods and exceptional service. Mastered customer service training and problem-solving, fostering teamwork and ensuring meticulous attention to detail. Achieved significant advancements in workplace safety and diversity, driving personal growth and career opportunities for all team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Divison Trainer
Midwest Waffles
02.2024 - Current
- Aided workers with job improvement skills while developing alternative training methods.
- Provided coaching and mentoring to employees.
- Developed customized learning plans tailored to individual needs, promoting personal growth and career advancement opportunities for employees.
- Mentored employees from underrepresented groups to support their professional growth within the organization.
- Enforced safety standards, proper PPE use and work area safety.
Sales Person
Midwest Waffles
05.2022 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Occupational Safety
Eastern Kentucky University
Richmond, KY12-2025
Skills
- Workplace safety
- Customer service training
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Diversity and inclusion
Affiliations
- American Society of Safety Professionals
Certification
ServSafe Food Handler's Certification
Timeline
Divison Trainer
Midwest Waffles
02.2024 - Current
Sales Person
Midwest Waffles
05.2022 - Current
Occupational Safety
Eastern Kentucky University
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