Kaylee Peppley
Boise
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
9
9
years of professional experience
Work History
Manager & Technical Trainer
Supercuts
10.2018 - Current
- Supervise and train teams of stylists
- Provide exceptional guest services
- Manage daily salon operations
- Scheduling and staff allocation
- Organization and attention to detail
- Conduct in-depth training sessions on techniques used and efficiency to ensure quality services
- Supervised daily operations to ensure optimal service delivery and customer satisfaction.
- Trained and mentored staff on best practices for hair cutting and salon management.
Hostess
Olive Garden
08.2017 - 01.2019
- Greeted and welcomed guests
- Managed guest reservations
- Handled guest inquiries
- Maintained cleanliness and organization of the lobby
Line Server
Cafe Zupas
12.2016 - 08.2017
- Provide excellent customer service
- Efficiently assembled salads, sandwiches, soups, and bowls
Education
Cosmetology License -
The Salon Professional Academy
Nampa, ID09.2018
High School Degree -
Skyview High School
Nampa, ID05.2017
Skills
- Team Leadership & Staff Supervision
- Training & Development
- Time Management
- Payroll & Timekeeping
- Data Entry
- Customer service
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Goal setting
- Documentation and reporting
- Strategic planning
Timeline
Manager & Technical Trainer
Supercuts
10.2018 - Current
Hostess
Olive Garden
08.2017 - 01.2019
Line Server
Cafe Zupas
12.2016 - 08.2017
Cosmetology License -
The Salon Professional Academy
High School Degree -
Skyview High School