Kayley Blaylock
Kimberly
Summary
Results-driven sales associate with a proven ability to enhance customer satisfaction and resolve issues promptly. Skilled in communication and sales processes, contributing to increased sales and positive customer interactions. Acknowledged for maintaining department standards and receiving high ratings in customer feedback surveys.
Overview
2
2
years of professional experience
Work History
Sales Associate
T-Mobile
Twin Falls
12.2025 - Current
- Assisted customers with product selection and service inquiries to enhance satisfaction.
- Processed sales transactions efficiently using point-of-sale systems.
- Demonstrated mobile devices and features, improving customer experience.
- Collaborated with team members to consistently achieve daily sales goals.
- Handled customer complaints promptly, providing effective solutions.
- Trained new team members in cash register operation and stock procedures.
- Maintained cleanliness of store environment for optimal productivity.
- Utilized technology resources to assist customers in locating items.
Front Desk Receptionist
Best Western Hotel
Twin Falls
05.2025 - 12.2025
- Efficiently assisted guests with check-in and check-out processes.
- Answered incoming calls, redirected inquiries, and took messages as necessary.
- Handled guest complaints with professionalism and empathy, ensuring satisfaction.
- Collaborated with housekeeping to address and fulfill guest requests promptly.
- Coordinated room bookings and reservations with hotel management software to ensure efficient occupancy management.
- Processed payments, provided receipts, and ensured correct billing for customers.
- Maintained front desk area for cleanliness and organization.
- Performed data entry to maintain accurate records of customer information.
Sales Associate
TJ Max
Twin Falls
10.2024 - 03.2025
- Engaged customers with interpersonal skills to create welcoming shopping environment.
- Recognized by management for delivering outstanding customer service.
- Addressed customer inquiries to resolve concerns and improve overall satisfaction.
- Resolved issues promptly to maintain customer trust and loyalty.
- Executed daily operational duties to support store functionality and enhance customer experience.
- Collaborated with cross-functional teams to achieve organizational goals.
- Arranged dressing room items for easier access and a better shopping experience.
- Ensured dressing room areas were clean and orderly at all times.
Education
Some College (No Degree) -
College of Southern Idaho
Twin Falls, ID06-2026
Skills
- Sales techniques
- Customer service and sales support
- POS system operation and product guidance
- Sales reporting
- Data entry and inventory management
- Contact follow-up and policy adherence
- Effective communication and technology utilization
- Multitasking and task prioritization
- Reading comprehension and problem-solving
- Team collaboration and conflict resolution
Timeline
Sales Associate
T-Mobile
12.2025 - Current
Front Desk Receptionist
Best Western Hotel
05.2025 - 12.2025
Sales Associate
TJ Max
10.2024 - 03.2025
Some College (No Degree) -
College of Southern Idaho