Kayley Dyer
Coeur d’Alene
Summary
Financial professional with extensive experience in driving sales and fostering client relationships. Known for collaborative approach and consistently achieving sales targets.
Overview
7
7
years of professional experience
Work History
Financial Sales Rep II
Global Credit Union
01.2024 - Current
- Ensure accuracy and completion of all transactions and member service requests
- Ensure all members receive prompt, professional, helpful, and courteous service during each interaction
- Use a consultative approach and resources to develop solutions that will educate and improve member's financial well-being
- Work effectively in a team environment across all organizational levels
Front Desk Representative
Super 8 Hotel
08.2019 - 08.2023
- Ensure smooth operation of phone systems and provide excellent phone etiquette to handle guest inquiries and requests
- Assist in training to ensure exceptional customer service
- Assist in managing room inventory and reservations to maximize occupancy rates
- Assist in implementing and enforcing hotel policies and procedures
- Ensure guests are checked into room in a timely manner while maintaining accurate inventory and security
Sales Associate
Tri-State Outfitters
07.2018 - 08.2019
- Worked as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrated knowledge of store products and services, and used this knowledge to inspire customers to make purchases
- Exceeded at sales and customer service standards
- Worked in various departments throughout the store
Education
Bachelors of Business Administration -
University of Idaho
Moscow, ID06-2026
AA - General Studies
North Idaho College
Coeur d'Alene, ID12.2023
Skills
- Customer service
- Computer literacy
- Time management
- Problem solving
- Organizational skills
- Phone etiquette
- 10 Key
- Interpersonal skills
- Microsoft office
- Symitar
- Client relationship management
- Sales development
Timeline
Financial Sales Rep II
Global Credit Union
01.2024 - Current
Front Desk Representative
Super 8 Hotel
08.2019 - 08.2023
Sales Associate
Tri-State Outfitters
07.2018 - 08.2019
AA - General Studies
North Idaho College
Bachelors of Business Administration -
University of Idaho
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