Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Kelley McCusker

Nampa

Summary

Highly motivated and results driven, with a solid track record in delivering quality work, strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Experienced and dependable, with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace.

Overview

7
7
years of professional experience

Work History

Nursery Associate

Adams Gardens
Nampa
03.2021 - 10.2025
  • Processed customer transactions with precision while managing cash register operations effectively.
  • Advised customers on plant selection and care, ensuring exceptional service.
  • Supervised tree planting crew to enhance efficiency and uphold quality standards.
  • Reported plant health issues promptly to management for swift resolution.
  • Maintained nursery displays, enhancing visual appeal through cleanliness and organization.
  • Operated watering systems to ensure optimal irrigation for plants.
  • Utilized forklift and skid steer to manage inventory and bulk operations efficiently.
  • Inspected and repaired irrigation system to maintain functionality.

Hotel Night Auditor

Resolute Road Marriott Hotel
Boise
01.2025 - 07.2025
  • Managed front desk operations during night shifts at a prominent Marriott hotel.
  • Processed guest check-ins and check-outs efficiently overnight.
  • Assisted guests with inquiries, providing exceptional customer service after hours.
  • Monitored security systems to maintain a safe environment for guests and staff.
  • Completed end-of-shift paperwork such as incident reports and cash reconciliations.
  • Answered incoming calls promptly while maintaining courteous telephone etiquette.
  • Processed payments for all guest transactions accurately and efficiently.
  • Ensured that all guests had a pleasant stay by providing excellent customer service at all times.
  • Addressed customer complaints in a professional manner to ensure satisfaction.
  • Ran end-of-day computer functions and closed out reports, submitting details to professionals for review.
  • Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.

Baker

Big City Coffee and Cafe
Boise
08.2018 - 07.2024
  • Created a variety of baked goods including bread, pastries, and cakes.
  • Managed inventory of ingredients and supplies for daily production needs.
  • Followed recipes accurately to ensure consistent product quality and taste.
  • Trained new staff on baking techniques and safety protocols.
  • Monitored oven temperatures and baking times for optimal results.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Operated ovens and other equipment to bake products according to established recipes.
  • Followed food safety guidelines while preparing all food items.
  • Ensured that all health regulations were followed at all times while working in the kitchen.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Kept records of daily production numbers for each type of item produced.
  • Wrapped items in plastic in preparation for display and to sell to customers.
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.

Apartment Cleaner

Clean n Up Services
Boise
05.2020 - 04.2022
  • Cleaned apartments using appropriate tools and cleaning solutions.
  • Organized cleaning supplies for efficient workflow and accessibility.
  • Maintained inventory of cleaning materials and equipment.
  • Vacuumed carpets, rugs, and furniture.
  • Checked smoke detectors to ensure they were working properly.
  • Reported any damages found within an apartment unit to appropriate personnel immediately upon discovery.
  • Sanitized kitchen countertops, appliances, cabinets and drawers both inside and outside.
  • Dusted surfaces including window sills, blinds, shelves, and ledges.
  • Cleaned bathroom fixtures including toilets, sinks, showers and tubs, mirrors, walls, and tiles.
  • Swept and mopped floors in all rooms of the apartment.
  • Emptied trash cans throughout the entire apartment complex.

Education

Associate of Arts - Business Accountancy

Brown Mackie College
Boise, ID
05-2010

Skills

  • Cash handling and payment processing
  • Customer service excellence
  • Inventory management
  • Quality control assurance
  • Staff supervision
  • Effective communication
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Employee training

Affiliations

  • hiking
  • beginning beekeeping
  • bird watching
  • cooking

References

References available upon request.

Timeline

Hotel Night Auditor

Resolute Road Marriott Hotel
01.2025 - 07.2025

Nursery Associate

Adams Gardens
03.2021 - 10.2025

Apartment Cleaner

Clean n Up Services
05.2020 - 04.2022

Baker

Big City Coffee and Cafe
08.2018 - 07.2024

Associate of Arts - Business Accountancy

Brown Mackie College

Similar Profiles

CREATE PROFILE
Kelley McCusker