Kellie McFall
Boise,Idaho
Summary
Proactive Assistant Store Director with over 28 years of relative experience in grocery retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Motivated with demonstrated knowledge of grocery retail best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership.
Overview
28
28
years of professional experience
Work History
Assistant Store Director
Albertsons
03.2023 - Current
- Improved store sales by implementing creative merchandising strategies and eye-catching product displays.
- Streamlined inventory management processes for increased efficiency and reduced waste.
- Developed positive store culture by fostering open communication and promoting teamwork among employees.
- Increased customer satisfaction with attentive service and quick resolution of issues.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Collaborated with Store Director to develop and execute strategic plans for store growth.
- Oversaw scheduling, maintaining adequate staff coverage while minimizing labor costs.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and acknowledging exceptional work contributions.
- Empowered employees through ongoing coaching and development opportunities leading to higher productivity.
- Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with strong sense of personal responsibility.
Meat Manager
Albertsons
06.2021 - 03.2023
- Met meat department sales by ensuring proper product display and presentation.
- Reduced waste costs by implementing effective inventory management and rotation systems.
- Ensured consistent high-quality products by closely monitoring cutting, grinding, and packaging processes.
- Collaborated with store management to develop successful promotional strategies for meat department offerings.
- Maintained clean and sanitary work environment in compliance with food safety regulations and guidelines.
- Optimized staffing schedules to ensure adequate coverage during peak shopping hours, resulting in reduced wait times for customers.
- Directed implementation of new merchandising layouts to showcase featured products and drive sales growth in department.
- Managed ordering process for all meat products, streamlining procedures to improve efficiency while reducing overstock issues.
- Conducted regular quality control checks on incoming shipments, ensuring only fresh meats were offered to customers.
- Developed and executed successful holiday promotions, including special offers and themed displays designed to attract shoppers during peak seasonal periods.
- Demonstrated strong leadership skills in managing daily operations of meat department, consistently meeting targets for sales growth and customer satisfaction.
CEO
Self Employed
03.2009 - 07.2018
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Oversaw process improvement initiatives.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Kept detailed records of sales and contracts.
- Updated company website with deals and product packages.
- Acted as first point of contact for Relaced Premium Goods
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Increased company revenue by $45,000 in one year through aggressive new market strategies.
Meat Clerk
Albertsons
06.1995 - 05.2018
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
- Checked prices and calculated totals for accurate invoice processing.
- Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
- Worked with department supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Educated customers on promotions to enhance sales.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Completed inventory counts, reordered stock and removed expired items from supply.
Education
High School Diploma -
Broah Senior High School
Boise, ID05.1994
Skills
- Schedule Management
- Loss prevention strategies
- Employee training
- Quality assurance
- Cultural awareness
- Good listening skills
- Pricing understanding
- Inventory management
- Professional demeanor
- Relationship building
- Problem-solving skills
- Operations Oversight
- Store Organization
- Department Oversight
- Customer Relations
Additional Information
I am fortunate to have been employed by Albertsons over the last 28 years. Family goes beyond home, and my work family is an extension of that. Over the years, I have been privileged and honored to have met and worked with many outstanding employees. Proactive learning, volunteering solutions, assisting co-workers and engaging myself in every available aspect of grocery retail have underlined my career. I firmly believe that a visible, almost infectious passion for one's work along with a positive attitude and demeanor can change the culture of the work environment. Combined with knowing the history, mission and vision of Albertsons, I am excited and looking forward to offering my services to the Company for years to come.
Timeline
Assistant Store Director
Albertsons
03.2023 - Current
Meat Manager
Albertsons
06.2021 - 03.2023
CEO
Self Employed
03.2009 - 07.2018
Meat Clerk
Albertsons
06.1995 - 05.2018
High School Diploma -
Broah Senior High School
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