Kenny Chandra

As a Solution Architect with extensive experience in designing and implementing secure digital identity solutions, I have a proven track record of successfully leading teams and collaborating with stakeholders to deliver client-specific solutions. With a strong background in product management, project management, and pre-sales support, I have effectively managed and nurtured client relationships across various industries, including banking, mining, insurance, and financial technology. My expertise in integration and API management, coupled with my ability to develop and execute strategic project plans, has consistently resulted in successful project outcomes and enhanced client satisfaction. I am dedicated to driving continuous improvement initiatives and leveraging my analytical skills to inform product development and business strategies.

Accomplishments:

• Led team of solution architects to successfully achieve and exceed team's revenue targets by 100%, as set by company, through strategic planning and effective execution
• Successfully delivered tailored solutions for more than 150 key accounts in major industries such as banking, mining, insurance, and financial technology, meeting their unique requirements and enhancing client’s operational efficiency
• Collaborated closely with product team to monitor and ensure development of client-specific solutions, resulting in timely and successful project deliveries

As a Product Owner with a strong background in managing the entire product lifecycle, I have consistently driven the successful development and launch of digital products. My expertise lies in defining product strategy, creating comprehensive documentation, and collaborating with cross-functional teams to deliver high-quality solutions. With experience in onboarding clients and optimizing user experience, I have significantly improved product engagement and customer retention. I am dedicated to leveraging data analysis and market research to inform product enhancements and drive business growth.

Accomplishments:

• Spearheaded development and successful launch of three digital products, with a primary focus on main product, leading to more than 60% increase in market adoption and user engagement
• Developed and implemented efficient onboarding process, successfully onboarding over 300 clients within one month, significantly enhancing customer satisfaction and reducing time-to-value
• Contributed to one of the largest collaboration events with major partners, resulting in increased brand visibility and strategic partnerships
• Optimized product features based on data analysis, leading to more than 100% increase in active user engagement
• Worked closely with technical team to ensure the timely and successful delivery of product updates and enhancements, aligning with client requirements and market trends

As a Product Owner at Alfatrex, I played a crucial role in defining and executing product strategies post-acquisition, leading a team of professionals to deliver high-quality digital solutions. My responsibilities included creating detailed product documentation, managing product roadmaps, and facilitating seamless integrations. With a focus on collaboration and continuous improvement, I have successfully driven product enhancements, user satisfaction, and operational efficiency across various projects.

Accomplishments:

• One of the first product team members post-acquisition, led a team of 4 to develop and execute business strategies, aligning with new organizational goals.
• Created comprehensive document-oriented workflow system for improving clarity and project direction
• Successfully coordinated the synchronization of old core to new core, ensuring seamless data integration and operational efficiency

Starting as System Product Staff to a Product Owner at iDExpress, a leading logistics company, I played a pivotal role in defining product strategies and managing the development of key features within the Order Management System (OMS), VIP platforms and Core System. My responsibilities included creating detailed documentation, facilitating partner integrations, and collaborating with cross-functional teams to deliver robust logistics solutions. Through strategic planning and effective execution, I have driven product enhancements, improved operational efficiency, and increased user satisfaction.

Accomplishments:

• Defined product strategy and roadmap, ensuring alignment with business objectives and market needs, resulting in more than 70% business growth and save more than 5% in operational efficiency by using the products
• Successfully onboarded and supported over 50 initial customers using the VIP platform
• Starting from managing hundreds of orders daily, we successfully scaled operations to handle millions of orders per day, significantly enhancing the logistics capabilities and operational efficiency of the company