Kencono Sari Wulan (KENNY)

• Analyze the needs of office facilities
• Conducted cost analysis for the provision and maintenance of all facilities and facilities supporting office activities
• Sort and distribute incoming mail and coordinated departmental package pickup and delivery.
• Established working relationships with vendors providing facilities
• Conducted facility inspection and maintenance work procedures
• Conducted surveys on level of employee satisfaction of office facilities
• Handled complaints related to office infrastructure and space
• Supervise Office Assistant (OB) on day-to-day working activities
• Supervise IT Admin Assistant on all matters related to IT issues
• Ensure office supplies are sufficiently stocked as well as orders promptly procured
• Monitor and tracked budget and expenses
• Created detailed records of all office activities
• Purchase of office supplies when required
• Developed emergency evacuation plan to reduce possible injuries and property damage
• Oversee personal and professional calendar and coordinate appointments for future events.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Respond to emails and other correspondence to facilitate communication and enhance business processes.
• Keep detailed track of household and maintenance inventory and schedules.
• Utilize absolute discretion at handling confidential information.
• Schedule and coordinate travel arrangements for office staff members.

• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Apply advanced administrative and analytical skills in overseeing day-to-day operational activities.
• Supervised administrative staff and divided responsibilities to ensure performance
• Manage agendas/travel arrangements/appointments etc
for the upper management
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Create and update records and databases with personnel, financial and other data
• Coordinate communications, financial processing, registration, recordkeeping, and other administrative functions.
• Track stocks of office supplies and place orders when necessary
• Assist colleagues whenever necessary
• Supervised Office Assistant (OB) on the day-to-day working activities.
• Schedule conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
• Oversee maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
• Facilitate office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
• Manage and properly account petty cash issued to facilitate general office activities.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

• Handle confidential correspondence for President Director
• Handle customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Monitor workflow to improve employee time management and increase productivity.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Evaluated employee performance and coached and trained to improve weak areas.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Compiled Employee Record Database, attendance and salary
• Arrange training sessions with all new hires and refresher workshops for existing employees
• Assist managers with staff requirements
• Counsel staff on HR policies, practices, and procedures
• Perform various administrative tasks and accurately processing paperwork.

• Handle confidential correspondence for Country Manager and Financial Controller
• Produce accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
• Organize and updated schedules for executives.
• Answering high volume phone calls and email inquiries.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Handle schedule for executive's calendar and prepared meeting agenda and materials.
• Handle logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Support Country Manager daily activities, reports deadlines and appointments
• Coordinated and organized conferences domestic and international as required
• Organized company's' internal & external meetings and other activities as required
• Organize and maintain diaries as well as make appointments
• Arrange travel and accommodation for all DLT's member (Diagnostics Leaders Team)
• Arrange logistics or accommodation for overseas' guests whom visiting Roche Indonesia, Diagnostics Division
• Devise and maintain office systems, including data management and filing
• Complete any other tasks and duties which are necessary or incidental to this position as may be assigned from time to time.

• Organizing and maintaining diaries and making appointments
• Displayed absolute discretion at handling confidential information.
• Arrange travel and accommodation and to provide general assistance during presentations
• Devise and maintain office systems, including data management and filing
• Organize company events
• Prepare Company Budget Presentation for Global Meeting Presentation.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Keep detailed track of household and maintenance inventory and schedules.

• Devise and maintain office systems, including data management and filing
• Oversee personal and professional calendars and coordinated appointments for future events.
• Arrange travel and accommodation and to provide general assistance during presentations
• Screen telephone calls, enquiries and requests, and handling them when appropriate
• Respond to emails and other correspondence to facilitate communication and enhance business processes.
• Meeting and greeting visitors at all levels of seniority
• Organize and maintain diaries and making appointments
• Deal incoming email, faxes and post, often corresponding on behalf of the Managing Director
• Produce documents, briefing papers, reports and presentations
• Organize and attended meetings to ensure all is well prepared
• Liaise with clients, suppliers and other staff.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.

• Undertake confidential secretarial, general administrative and specific typing duties for the CEO in an efficient and timely manner
• Manage day-to-day Work Schedule of the CEO in an efficient, professional and timely manner
• Provided supervision to Secretaries and Support staff
• Ensure to organize and maintain sufficient stock of office materials and supplies for the efficient operation of the CEO's Office
• Liaise with the Divisional Heads on general office matters as well as specific instructions from the CEO
• Assist Corporate Secretary/Legal Counsel in co-ordinating Commission meeting papers
• Take minutes in Senior Management and BOD's meetings
• Keep proper appointment records for the CEO
• On behalf of the CEO, follow up matters with Associate Commissioners and keep regular update on the CEO's filing system - hard & soft copies
• Liaise with the Divisional Heads on all office administration matters.

• Responsible for administrative and clerical duties and assists with both daily tasks and long-term projects
• Respond to e-mails and other correspondence to facilitate communication and enhance business processes.
• Responsible to schedules appointments, maintains records and files reports
• Provided clerical support to the in-house guest and business center guest by copying, faxing, and filing documents.
• Compilation and distribution of minutes of meeting
• Often, a Business Secretary is the conduit through which clients and co-workers must communicate with upper management
• Proficient in word processing and spreadsheet programs
• Performed basic administrative duties, such as typing and filing
• Transcribe notes into readable memos and reports
• Exercise interpersonal and phone skills. Handle multi-line phone system by enthusiastically greeting callers.

• Responsible for maintaining the store in order to ensure residents and visitors have access to necessary supplies and accommodations
• Check incoming orders and organized new stock.
• Responsible for maintaining customer service, maintaining cash controls, purchasing and maintaining the store & restaurant facilities
• Ensured proper handing over of the store to the next shift supervisor
• Respond customer complaints and comments
• Provided additional cover when the shop assistants are on leave, sick or attending training courses
• Monitor stock budget and ensuring that purchases are contained within the purchasing budget
• Source appropriate products for the shop and placing orders with suppliers
• Reconcile cash receipts on a daily basis
• Responsible for all aspects of stock handling
• Deal with sales and admissions
• Organize special promotions and display

As a Junior Secretary to Marketing Manager
• Assist Manager with the routine works
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Prepare the meeting and the report
• Completed forms, reports, logs and records to quickly handle all documentation for the Marketing Manager and all of the Marketing division team members.
• Communicate with relative parties within the company departments
• Minute all important information from a meeting held by the manager

As a Receptionist
• Answer all incoming calls and handle caller's inquiries whenever possible
• Re-direct calls as appropriate and take adequate messages when required
• Greet, assist and/or direct students, visitors and the general public
• Pick up and deliver the mail
• Open and date stamp all general correspondence
• Maintain the general filing system and file all correspondence
• Assist in the planning and preparation of meetings, conferences and conference telephone calls
• Make preparations for Council and committee meetings
• Maintain an adequate inventory of office supplies
• Respond to public inquiries
• Monitor the use of supplies and equipment
• Coordinate repair and maintenance of office equipment
• Coordinate company driver and cars for out-site meeting and others.