kenidy rhodes
Nampa
Summary
Dynamic leader with proven expertise in staff management and customer service, honed at The Human Bean and Starbucks. Excelled in team leadership and complex problem-solving, enhancing customer satisfaction and employee productivity. Skilled in verbal communication and time management, achieving significant improvements in service delivery and workplace efficiency.
Overview
2
2
years of professional experience
Work History
Manager
The Human Bean
02.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Barista
Starbucks
09.2023 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Hostess
WINGERS Roadhouse Grill
10.2022 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Idaho Ged Prep
Nampa, IDSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
Timeline
Manager
The Human Bean
02.2024 - Current
Barista
Starbucks
09.2023 - 07.2024
Hostess
WINGERS Roadhouse Grill
10.2022 - 06.2023
Idaho Ged Prep
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