Summary
Overview
Work History
Education
Skills
Timeline
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Kenneth Draper

Chubbuck

Summary

Dynamic Sales Manager with a proven track record at Fresh Start Auto, excelling in relationship building and sales strategy implementation. Expert in client relationship management, I led a high-performing team, driving revenue growth and enhancing customer satisfaction through exceptional service and effective training. Committed to achieving goals and fostering lasting client connections.

Overview

20
20
years of professional experience

Work History

Sales Manager

Fresh Start Auto
Pocatello, ID
02.2012 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Sales Professional

Bish's RV
Pocatello, ID
10.2009 - 12.2011
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.

Sales Professional

Dependable Auto Sales
Pocatello, ID
02.2005 - 10.2009
  • Completed sales management tasks on-time and under-budget while relaying complex issues with senior leadership.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Education

High School Diploma -

New Horizon
Pocatello, ID

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Sales expertise
  • Client relationship management

Timeline

Sales Manager

Fresh Start Auto
02.2012 - Current

Sales Professional

Bish's RV
10.2009 - 12.2011

Sales Professional

Dependable Auto Sales
02.2005 - 10.2009

High School Diploma -

New Horizon

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Kenneth Draper