Kenny Gunawan

Warehouse & E-Commerce Staff

Depok,Indonesia

Summary

A dynamic professional with a proven track record at PD Multi Makmur, I excel in e-commerce management and customer support. Known for establishing strong relationships and enhancing customer satisfaction, my skills in administrative support and data entry have significantly contributed to increased loyalty and repeat business.

Overview

years of professional experience

Work History

Warehouse and E-Commerce Staff

PD Multi Makmur

05.2020 - 02.2025

Established positive relationships with customers and other staff members.
Developed strong relationships with offline/online clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Established and maintained strong relationships with colleagues through regular meetings and communication.
Responded sensitively and competently to service customers with diverse cultural backgrounds.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.

Education

Bachelor of Science - Communication Science

Universitas Terbuka Jakarta

Jakarta

04.2001 -

Skills

E-Commerce Management

Timeline