KENRICK
Banking & Credit Professional
West Jakarta
Summary
Organized and self-motivated banking professional with experience in customer relationship management, SME lending, and credit analysis. Responsible, resilient, adaptable, and comfortable handling customer needs and credit cases with varying levels of complexity. Fast learner with a strong commitment to continuous professional development and effective collaboration.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Customer Relationship Officer
BANK CENTRAL ASIA (BCA)
04.2026 - Current
- Managed and developed customer relationships by identifying needs and delivering tailored banking solutions.
- Maintained strong relationships with existing customers, identifying opportunities for business growth and acquiring new customers.
- Support business objectives through proactive customer engagement, relationship development, and prospecting activities.
- Supported business objectives through proactive engagement and relationship development with customers and prospects.
SME Loan Processing Manager / Credit Analyst
BANK CENTRAL ASIA (BCA)
01.2022 - 04.2026
- Collected and analyzed information from SME loan applicants to facilitate accurate credit assessments and proposal preparation.
- Conducted comprehensive credit analysis and research for new SME business loan proposals to ensure informed decision-making.
- Coordinated with legal, business development, operations, risk management, and public notary parties throughout the credit process.
- Coordinated with legal, business development, operations, risk management, and public notary parties to streamline the credit process.
- Mentored junior team members, contributing to their professional growth and development.
Business Relationship Manager
BANK CENTRAL ASIA (BCA)
01.2018 - 01.2022
- Identified customer needs and developed tailored financial solutions for standard and complex cases, enhancing client satisfaction.
- Built and maintained strong customer relationships, driving business development objectives and fostering loyalty.
- Generated referrals and prospected existing and prospective customers, contributing to an expanded client base.
- Generated new referrals and actively prospected existing and prospective customers.
Engineer Trainee
PT ASIA PACIFIC RAYON
01.2017 - 01.2018
- Assisted in engineering tasks on Asia Pacific Rayon Chemical Plant project, contributing to project development and execution.
- Assisted in testing and evaluating new engineering processes to enhance operational efficiency.
- Collaborated with cross-functional teams to implement safety protocols and improve workplace safety measures.
- Conducted routine inspections of machinery and equipment, ensuring compliance with quality standards.
Education
Bachelor Degree - Chemical Engineering
UNIVERSITAS SUMATERA UTARA
Medan01-2016
Skills
Customer Customer Needs Analysis
Relationship Management
Relationship Management
Financial Solutions
Financial Analysis
Analytical Thinking
Problem Solving
Interests
Continuous learning and professional development
Timeline
Customer Relationship Officer
BANK CENTRAL ASIA (BCA)
04.2026 - Current
SME Loan Processing Manager / Credit Analyst
BANK CENTRAL ASIA (BCA)
01.2022 - 04.2026
Business Relationship Manager
BANK CENTRAL ASIA (BCA)
01.2018 - 01.2022
Engineer Trainee
PT ASIA PACIFIC RAYON
01.2017 - 01.2018
Bachelor Degree - Chemical Engineering
UNIVERSITAS SUMATERA UTARA