I have over Nine years of experience as a logistics specialist and assisting clients/end user with all of their collection, booking, imports (eg customs clearance) and domestic shipments (eg warehousing and transportation).
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Logistics Coordinator
PT. Baker Hughes Indonesia
Jakarta, Jakarta
01.2024 - Current
Tracked orders and notified user status for revenue order.
Coordinated with suppliers for 3rd party order and logistics country of origin for SAP order to ensure timely delivery of goods, minimizing stockouts.
Developed relationships with user, securing preferential treatment in pricing and terms negotiation.
Collaborated with liner and customer service teams (subcontractor) to address client concerns and expedite orders when necessary.
Monitoring new order and approved in SAP
Lead and manage team performance following KPI
Trained new employees on logistics procedures, promoting a consistent approach across the team.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Updated and maintained goods in transit to track shipments and inventory.
Key Account Import
PT. Energy Logistics
06.2021 - 12.2023
Shipment review and coordinate shipping documents with country of origin
Monitoring and update Shipment progress to client
Preparing clearance documents and ensure all shipment entry following customs regulations.
Propose and prepare permit for restricted items.
Ensure all shipments process and delivery as per KPI
Prepare billing documents for invoice submission
Direct report to country of manager for all shipments process
Project Coordinator
PT. Energy Logistics
Jakarta, Jakarta
08.2020 - 05.2021
Main Communication with clients
Preparing Quotation to client of non-contract shipment
Coordinate with a warehouse team for in/out cargo
Coordinate with all client's vendors
Coordinate with domestic agents for Airfreight and Sea freight
Scheduling and preparing Delivery Cargo to Client Site from Warehouse
Dealing costs with domestic agents
Directly Report to Project Manager and Director
Senior Customer Service Export Import
PT. Energy Logistics
05.2019 - 07.2020
Lead CS Team Regarding shipments running
Dealing with clients
Preparing cost for contract agreement
Approving internal cost for regular shipment
Coordinate with internal department related
Direct report to Branch Manager
Customer Service Staff
PT. Energy logistics
10.2015 - 04.2019
Budgeting cost under contract
Preparing quotation for non-contract shipment
Coordination with global/local suppliers and freight forwarding
Checking all documents for customs clearance purposes
Coordinate with formalities team for permit required before shipment is executed
Preparing internal documents for job invoicing
Monitoring shipments from Origin until Destination
Coordinate with local agents for shipment release
Prepare Trucking for delivery to client's site
Closing Job shipment to Billing Department
Preparing report for KPI Clearance Process
Education
Computer Science Degree -
Klabat University
Manado, Sulawesi Utara
01.2011 - 01.2015
Skills
Shipment coordination
Supply chain operations
Problem-solving
Teamwork and collaboration
Transportation planning
Logistics analysis
Team building
Shipping procedures
Certification
Customs Experts Training, Institute of local government and development studies (ILDES), 02/20, No Expiration Date