Keyan Mendenhall
Star
Summary
I have spent the last 3 years learning more everyday, fixing damaged equipment, trouble shooting, working on my own and with a team, to provide the best quality work I can achieve.
Overview
6
6
years of professional experience
Work History
Pool Service Technician
Self Employed
Boise
04.2023 - Current
- Repaired or replaced damaged pool components to maintain service quality.
- Provided exceptional customer service during on-site visits and consultations.
- Conducted regular inspections of all mechanical equipment related to swimming pools.
- Installed new pumps and filter systems for residential swimming pools.
- Trained and supervised new pool-cleaning staff in safe and productive services that generated satisfied and loyal customers.
- Completed seasonal shutdown of pools by draining, covering and storing equipment.
- Ensured that safety precautions are observed while performing any service work on a customer's property.
- Maintained accurate records of maintenance activities on each pool or spa.
- Repaired and installed motors, vacuums and filters, replacing parts approaching failure point after consulting customers.
- Repaired plumbing problems related to water circulation systems in swimming pools.
- Maintained expert knowledge of in-ground and above-ground residential, educational, and commercial pools to optimize customer service.
- Assisted in building and installing above-ground pools and cleaned and maintained hot tubs and Jacuzzi's.
- Inspected, cleaned and maintained company vehicles, cleaning and servicing equipment and work areas.
- Analyzed customer complaints regarding pool performance issues and provided solutions accordingly.
- Documented work performed for specific customers for accurate billing and follow-up support.
- Managed travel and service time effectively, avoided over-scheduling and committed to on-time arrival for customer service.
- Replaced worn out parts of pumps and motors with new components.
- Resolved guest concerns through positive interaction and application of issue resolution procedures.
- Winterized outdoor facilities at end of season.
- Notated and informed management teams of mechanical issues and unsafe conditions.
- Identified and fixed leaks in pool structures and plumbing using appropriate tools and techniques.
- Developed and maintained positive relationships with clients, ensuring high satisfaction with pool services.
- Prepared detailed reports on pool condition, maintenance performed, and recommendations for clients.
- Utilized electronic pool management systems to log maintenance activities and monitor pool conditions remotely.
- Responded to emergency pool maintenance requests, providing timely and effective solutions.
- Conducted training sessions for junior pool technicians on maintenance techniques and customer service.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Communicated with distributors to acquire necessary equipment for projects.
- Installed new appliances, wiring and machinery in homes with defective equipment.
Laser Technician
Highlight Technologies LLC
Nampa
05.2022 - 04.2023
- Operated laser systems for precision cutting and engraving tasks.
- Conducted routine maintenance on laser equipment to ensure optimal performance.
- Collaborated with team members to troubleshoot and resolve laser system issues.
- Implemented safety protocols while operating high-powered laser machinery.
- Monitored production processes to maintain quality and efficiency standards.
- Participated in team meetings to discuss workflow improvements and operational challenges.
- Set up rooms, equipment and stations for clients and restocked areas between appointments.
- Performed test studies, documenting parameters, tooling and additional information required.
Pizza Maker
Idaho Pizza
Eagle
03.2020 - 05.2022
- Created high-quality pizzas using fresh ingredients and standard recipes.
- Managed pizza preparation station for efficient workflow during peak hours.
- Operated pizza ovens, ensuring proper cooking temperatures and times.
- Maintained cleanliness and organization of work area and equipment.
- Collaborated with team members to fulfill customer orders promptly.
Education
Eagle High School
Eagle, IDSkills
- Preventive maintenance
- Problem solving
- Team leadership
- Time management
- Equipment calibration
- Electrical work
- Seasonal opening and closing
- Equipment installations
- Equipment repairs
Timeline
Pool Service Technician
Self Employed
04.2023 - Current
Laser Technician
Highlight Technologies LLC
05.2022 - 04.2023
Pizza Maker
Idaho Pizza
03.2020 - 05.2022
Eagle High School