Summary
Overview
Work History
Education
Skills
Timeline
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Keysha Dina Oktaviandra

Pekanbaru

Summary

Proven to excel in fast-paced environments, I enhanced guest satisfaction at Magal Korean BBQ House by leveraging strong order-taking skills and fostering warm customer relationships. Demonstrated expertise in cleanliness and food safety, contributing to a significant improvement in service quality. Skilled in upselling and conflict resolution, I consistently exceed expectations.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

Magal Korean Bbq House
Pekan Baru
01.2023 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

Education

Teknik Komputer Dan Jaringan

Smk Keuangan
Pekan Baru, Indonesia
06.2021

Skills

  • Order Taking
  • Cleanliness
  • Service Quality
  • Food safety awareness
  • Sales Techniques
  • Reliable and Responsible
  • Conflict and Complaint Resolution
  • Specials Promotion and Upselling

Timeline

Restaurant Waiter

Magal Korean Bbq House
01.2023 - Current

Teknik Komputer Dan Jaringan

Smk Keuangan
Keysha Dina Oktaviandra